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Customer Service Advisor
3 weeks ago
Customer Service Advisor
Job Details
**Sector**:
Customer Services
**Location**:
Banbury, Oxfordshire
**Type**:
Permanent
**Salary**:
£22,000
**Reference**:
370050
Job Title: Customer Service Advisor
Location: Banbury
Hourly Rate: £22,000 plus bonus after probation period
Our client is a growing company based in Banbury Town Centre. They are an outsourcing company specialising in inbound or outbound customer service, debt collection and sales. Due to impressive growth, they are now looking to acquire the services of an ambitious and trustworthy Customer Service Advisors to work in their team. This is an exciting opportunity, to join the business at their newly refurbished offices.
Main responsibilities:
- Answering inbound customer calls
- Providing troubleshooting advice
- Using effective communication to assist customers with queries relating to their finances
- Utilise all resources to ensure customers have received a high level of service and satisfaction
Key Skills & Experience:
- Previous office-based experience it not an absolute must
- Experience working with customers (hospitality, retail, office based)
- Highly motivated and can do attitude
- Confident over the phone
Must have:
- Proficiency in English (with a good command of the language).
- Willingness to provide a credit report (we can assist with this process).
- Willingness to provide a basic DBS certificate (we can support this).
**Working hours: 09:00-17:30 or 09:30-18:00 Monday - Friday
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