Office Assistant

3 weeks ago


Lancaster, United Kingdom BLS Group NW Ltd Full time

CoastNCountry and Catons Commercial are the freshest names in the Northwest property industry, providing a wide range of services to clients in Lancaster and the surrounding areas.

We are currently seeking a dedicated and motivated Office Assistant to join our friendly and professional team. This is an exciting opportunity for someone who thrives in a varied role and is ready to take on diverse responsibilities.

Responsibilities include:

- Answer and direct phone calls in a professional and friendly manner.
- Provide information and assistance to clients by answering questions and fulfilling requests.
- Handle sensitive information with utmost confidentiality and discretion.
- Develop and maintain efficient administrative systems to ensure accuracy and efficiency.
- Maintain up-to-date and well-organized records and files.
- Assist with data entry, record consolidation, and updates.
- Prepare and monitor invoices using various platforms.
- Update and maintain the company website with current and relevant information.
- Manage and update social media platforms to ensure they are engaging and up-to-date.
- Maintain the office diary, organize appointments, and schedule meetings.
- Perform general administrative support tasks, including file management, drafting correspondence, proofreading, and conducting research.
- Provide holiday cover across other offices when required.

**Requirements**:

- Genuine interest in the property industry.
- Commitment to delivering outstanding customer service with strong interpersonal skills.
- Attention to detail and excellent problem-solving abilities.
- Excellent time management skills, with the ability to multitask and prioritize effectively.
- Excellent written and verbal communication skills.
- Strong organizational and planning skills.
- Familiarity with property sales, lettings, or real estate industry preferred.
- Ability to work effectively in a fast-paced and dynamic environment.
- Adaptability to new technology and software platforms.
- Proactive and self-motivated with a strong work ethic.
- Capacity to maintain confidentiality and handle sensitive information appropriately.
- Ability to work alternate Saturdays and occasional flexibility to work outside regular office hours, as required.

Benefits include:

- Pension scheme.
- HealthShield coverage.

If you are seeking a dynamic role where each day brings new challenges, and you are ready to contribute to a successful team, this opportunity is perfect for you. Join CoastNCountry and Catons Commercial as an Office Assistant and be part of a company that values professional ism, excellence, and a commitment to providing exceptional service to our clients.

**Job Types**: Full-time, Permanent

**Salary**: £23,298.00-£26,000.00 per year

**Benefits**:

- Company pension
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Lancaster, Lancashire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CNC1
Expected start date: 04/07/2023



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