Technical Claims Handler

4 weeks ago


Ipswich, United Kingdom Willis Towers Watson Full time

**Responsibilities**
- Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through;
- Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards
- Responsible for a high profile portfolio of clients/claims, proactively progressing client's claims from first advice to final settlement
- Collect information and documentation and assess legal liability of claims.
- Adhering to legal deadlines
- Assessment of quantum and negotiation of settlement.
- Ensure prompt payment of claims within compliance requirements.
- Resolve complex technical queries and problems, managing client expectations throughout the claims process.
- Attendance and active involvement/involvement (may be required to chair), at Client meetings where required
- Quality checking of client / carrier communication from claims handlers, prior to release by WTW, as appropriate
- Ad hoc technical & service support to the claims handler and client
- Quality Assurance review of claims handling and / or calibration of Quality Assurance programmes - Active participation, feedback and calibration of audit process
- Understand the client’s business and their requirements (operational and other)
- Maintain awareness of accounts, market developments, claims specific changes together with an understanding of the Key Client Outcomes and Service Delivery Targets within the BU
- Contribution to a continual improvement culture
- Provide input to and reference the Willis Quality Index, as appropriate and required
- Key contact responsibility for high profile/technically complex clients requiring a strong relationship.
- Communication with Client on claims, technical advice and query management and service delivery



  • Ipswich, United Kingdom Willis Towers Watson Full time

    Technical Claims Handler - Ipswich, GB April 07, 2023 **Responsibilities** - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; - Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards - Responsible for a high profile portfolio...


  • Ipswich, United Kingdom Willis Towers Watson Full time

    Technical Claims Handler - Ipswich, GB June 12, 2023 **Responsibilities** - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; - Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards - Responsible for a high profile portfolio of...


  • Ipswich, United Kingdom WTW Full time

    Responsibilities  Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards Responsible for a high profile portfolio of clients/claims, proactively progressing client's...


  • Ipswich, United Kingdom WTW Full time

    **Responsibilities** - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; - Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards - Responsible for a high profile portfolio of clients/claims, proactively progressing client's...


  • Ipswich, United Kingdom Willis Towers Watson Full time

    Senior Technical Claims Handler - Ipswich, GB June 12, 2023 **Responsibilities** - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; - Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards - Responsible for a high profile...


  • Ipswich, United Kingdom WTW Full time

    Responsibilities Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards Responsible for a high profile portfolio of clients/claims, proactively progressing client's claims from...

  • Claims Handler

    1 month ago


    Ipswich, United Kingdom Employment Specialists Ltd Full time

    Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome? **This is a role that can be performed on a hybrid working basis, between your home and their office.** A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Personal Injury...

  • Claims Handler

    3 weeks ago


    Ipswich, United Kingdom Employment Specialists Ltd Full time

    Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome? A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Personal Injury Claims Handler who can manage some of their largest claims, often of millions of pounds in value.In this...


  • Ipswich, United Kingdom WTW Full time

    .**Responsibilities** - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; - Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards - Responsible for a high profile portfolio of clients/claims, proactively progressing client's...


  • Ipswich, United Kingdom Employment Specialists Ltd Full time

    Our major Insurance Client has a rare and exciting opportunity for an experienced **Claims Handler** to join their professional team. This is a great opportunity to develop your Claims Handling knowledge and skills in a complex and high profile market. You'll have the autonomy to work closely with your clients - often household names and major...

  • Senior Claims Handler

    4 weeks ago


    Ipswich, United Kingdom Employment Specialists Ltd Full time

    A new opportunity has arisen for a highly motivated Senior Claims Handler to join a very professional and friendly Claims team, dealing with Major Clients. You will be working with claims across a diverse range of clients throughout their main business areas, in a highly professional and successful environment, where your experience will enable you to...

  • Claims Handler

    1 month ago


    Ipswich, Suffolk, United Kingdom Employment Specialist Full time

    Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome? A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Personal Injury Claims Handler who can manage some of their largest claims, often of millions of pounds in value. In this...

  • Senior Claims Handler

    3 weeks ago


    Ipswich, United Kingdom Employment Specialists Ltd Full time

    A new opportunity has arisen for a highly motivated Senior Claims Handler to join a very professional and friendly Claims team, dealing with Major Clients.You will be working with claims across a diverse range of clients throughout their main business areas, in a highly professional and successful environment, where your experience will enable you to deliver...


  • Ipswich, United Kingdom Employment Specialists Ltd Full time

    A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value.To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing large losses over...


  • Ipswich, Suffolk, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value. To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing large losses...


  • Ipswich, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value.Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityTo be able to confidently manage technically...


  • Ipswich, United Kingdom Employment Specialists Ltd Full time

    A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value. To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing large losses over...


  • Ipswich, United Kingdom Willis Towers Watson Full time

    Claims Handler Finex Claims Operations - Ipswich, GB April 13, 2023 We are seeking to recruit a Claims Handler to join our FINEX Team in Claims Operations. The position will be based in our Ipswich office but will require daily interaction with colleagues in Ipswich, London, Mumbai and other regional offices as well as with our clients and carriers and...


  • Ipswich, United Kingdom Employment Specialist Full time

    Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome?Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.A rapidly growing Insurance organisation, who are market leaders, are looking for an...

  • Claims Handler

    4 weeks ago


    Ipswich, United Kingdom Employment Specialist Full time

    Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome? A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Personal Injury Claims Handler who can manage some of their largest claims, often of millions of pounds in value.In this...