Account Handler

1 month ago


Ipswich, United Kingdom Employment Specialists Ltd Full time

Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team.

This is a busy environment where you'll be dealing with a wide range of business clients and looking after all of their Insurance requirements.

Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Account Handler role include:

  • Handling your own portfolio of business customers
  • Responsible for all aspects of their account including:
  • Renewal negotiations with insurers
  • Changes in risk
  • Claims notification (there is a separate claims handling team)
  • Regular contact with your customers
  • Using specialist insurance broking software and electronic trading facilities

To be a successful Account Handler you will demonstrate:

  • Excellent customer service skills
  • Strong work ethic
  • Calmness under pressure
  • Comfortable using Microsoft office and e-trade platforms
  • Good Insurance experience - training will be given into specific Commercial products

Working hours are 9am to 5pm, Monday to Friday


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