Customer Support Representative
7 months ago
Hybrid - 3 days in the office, 2 days from home
Salary - £21,450
Ready to take your career to the next level? Tes is the place to be Join our team at our welcoming North Ferriby offices and dive into the world of technical customer support.
Role Overview
As a Customer Support Advisor at Tes, you'll handle customer queries across all channels, providing top-notch assistance and innovative solutions. Your mission? To drive excellence in our products and services while delivering unparalleled customer satisfaction.
**Key Responsibilities**:
- Resolve customer queries promptly and professionally.
- Identify and solve technical product issues.
- Drive continuous improvement in our support strategies.
- Collaborate with teams to implement innovative solutions.
- Maintain quality and regulatory standards in all interactions.
**Desired Skills**:
- Technical proficiency with software products.
- Ability to work independently or in a team.
- Strong problem-solving skills.
- Positive attitude and professionalism under pressure.
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