Customer Liaison Administrator

3 weeks ago


StokeonTrent, United Kingdom Broad Oak Properties Full time

**Customer liaison Administrator**

Due to continued expansion, Broadoak Properties are currently looking for a customer liaison administrator to join our team.

Be part of one of the fastest growing business sectors in the UK today - the decarbonisation of domestic properties.

The Government have set aside billions of pounds to install energy saving boilers, renewables and installation of insulation to prevent heat loss in properties. Broad oak heating and insulation have secured £80 million of funding over the next 4 years to deliver these products. Already a leading supplier in this industry Broad Oak install over 3000 energy saving measures per year and have been doing so since 2002, we have ambitious plans to meet demand and are looking for like-minded people who want to help both the planet and help people save money on their heating bills, there is huge potential to progress your career and earning potential within the business.

Broad Oak Group pride itself on our innovative and professional culture where changes are deployed swiftly and we can thrive and be proud of the work achieved.

**About the role**

The role will involve contacting customers on a daily basis to carry out customer satisfaction audits, dealing with any issues or complaints that customers may have from these calls and ensuring that any issues are dealt with in a prompt and responsive manner.

Administrative duties which will include speaking to operatives on site and ensuring that the relevant paperwork and required photographs are uploaded to the relevant portals for each measure that is installed.

**Requirements for the role**

Full training and support will be given, experience would be advantageous but not essential.

Salary is DOE

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Application question(s):

- Do you live in Staffordshire

**Experience**:

- Administrative: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

Application deadline: 04/03/2023
Reference ID: 983602



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