Service Desk Administrator

5 months ago


East Kilbride, United Kingdom Atexa Fire and Security Solutions Limited Full time

As the service desk administrator you are often the first point of contact with our customers, therefore exceptional customer service skills are essential.
- **Responsibilities (are to include the following but are not limited to)**:_
- Engineer scheduling
- Review and issue engineering reports
- Raising Jobs - Maintenance, Quoted & Reactive
- Purchasing of parts and equipment as required
- Communicating with Customers (Verbally and in Writing)
- Updating system information
- Obtaining Customer POs
- Maintaining KPIs
- Customer Invoicing
- Customer Quotations / Estimates Following service visits

This is a full time position Monday - Friday 08:30-17:00, based within our East Kilbride office. It is excellent opportunity to further develop your skills and experience within an administrative role. Previous experience in a similar role is not essential, full training will be provided.
- **What we are looking for**:_
- Strong organisational skills
- Ability to prioritise workload
- A committed ‘can do’ positive attitude
- A willingness / ability to adapt and learn in an ever-changing environment
- The ability to integrate and work as a member of a team

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- East Kilbride: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • East Anglia, United Kingdom Interaction - Huntingdon Full time

    Service Desk Administrator Job Description for Interaction - HuntingdonWe are seeking a skilled Service Desk Administrator to join our team at Interaction - Huntingdon. As a key member of our Quotes Department, you will provide exceptional support to our clients, ensuring the highest quality of service standards are maintained.Key Responsibilities:Providing...


  • East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Job Summary:We are seeking a skilled and organized Reception Desk Administrator to join our team at Queen Victoria Hospital NHS Foundation Trust. The successful candidate will be responsible for managing the Reception desk and providing administrative support in the Perioperative Service department.About the Role:Manage the Reception desk and front-of-house...


  • South East London, United Kingdom CV-Library Full time

    We have a fantastic opportunity for an experienced Service Desk Manager to join a great company in South East London. You will be responsible for managing and owning the Service Desk function of the IT Services division, working with all departments and customers on a personal basis, ensuring excellent service delivery. Responsible for the team of technical...


  • East Liverpool, Ohio, United Kingdom Adecco Full time

    Are you an experienced ICT professional looking for a temporary contract? We have an exciting opportunity based in a corporate environment, working Monday to Friday, 37 hours a week.Our client is seeking an IT professional with expertise in Service Desk support and ITIL methodology.Handle Service Desk telephone calls in a professional manner, ensuring...

  • Help Desk Supervisor

    5 months ago


    East Kilbride, United Kingdom Virtual FM Limited Full time

    **About the role** We have an opportunity for a Helpdesk Supervisor to join our Helpdesk team..This is an exciting time to lead, coach and motivate colleagues and to oversee a busy and fast paced Helpdesk in a Facilities Management environment. Do you have a real passion for customer service? Do you thrive working within a fast-paced team environment? Do...

  • Service Administrator

    5 months ago


    East Kilbride, United Kingdom BR Recruitment Ltd Full time

    **Services Administrator - East Kilbride - Immediate Start available** **25 - 26K** Our client has a new opportunity for an experienced **Project / Services Administrator **to join a team within a busy office environment. You will work within an excellent team environment and your duties will include all aspects detailed below. Office based role with the...

  • Help Desk Supervisor

    5 months ago


    East Kilbride, United Kingdom Virtual FM Limited Full time

    **This job description sets out the key responsibilities and duties for the role of Help Desk Supervisor within VirtualFM. The duties and responsibilities are meant to provide guidance as to the nature and scope of the role. They are however not meant to be prescriptive. Additional extra or supplemental duties may be required to facilitate the needs of the...

  • Service Administrator

    5 months ago


    East Kilbride, United Kingdom Simpson Recruitment Services Full time

    Our client has over the past 40 years become a major force in the world of pumps and associated equipment, providing a wide range of services to an extremely broad and varied client base across Scotland. They provide full back up repair and maintenance coverage for the products, equipment and services they supply and install in a variety of industries such...

  • IT Service Desk Agent

    5 months ago


    North East, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Competitive salary and package Grade: 2B Reporting Line: IT Service Desk Team Leader Contract Type: Permanent Location: Chesterfield/Hybrid **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT Service Desk Agent you will join us on our journey and undertake a truly valuable...


  • East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    At Queen Victoria Hospital NHS Foundation Trust, we are seeking a highly skilled and organised individual to join our team as a Perioperative Service Administrator. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and administrative support in a dynamic healthcare environment.About UsWe are a specialist...


  • East Kilbride, United Kingdom RLK Technologies Limited Full time

    **RLK Technologies** RLK Technologies, a leading Scottish Technology Company at the forefront of AI Development and practical integrations, is seeking a dedicated and professional Receptionist to become part of our vibrant team. In this role, you will be the first point of contact for our company, providing support and assistance to our directors and team...

  • Service Desk Agent

    6 months ago


    East London, United Kingdom Dimension Data Full time

    FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.Key Roles and Responsibilities:Receive, log, validate and diagnose client...


  • East Kilbride, United Kingdom Foreign, Commonwealth & Development Office Full time

    **Details**: **Reference number**: - 351947**Salary**: - £26,500- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 9Contents Location About the job **Benefits**: Things you...


  • East Kilbride, United Kingdom Byrne Recruitment Limited Full time

    Admin / Services Administrator - East Kilbride - Immediate Start available Our client has a new opportunity for an experienced Project / Services Administrator to join a team within a busy office environment. You will work within an excellent team environment and your duties will include all aspects detailed below. Office based role with the following...


  • East Kilbride, South Lanarkshire, United Kingdom Circet IRE & UK Full time

    Circet UK is currently recruiting for an experienced administrator to provide efficient support to the office in order to ensure effective municipal services.Key Responsibilities:Assess electronic data for compliance with Circet UK standards and update records accordingly.Collaborate with team colleagues to share learnings and promote high standards of...

  • IT Service Desk Agent

    5 months ago


    North East, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Competitive salary and package **Grade: PO** **Reporting Line: IT Service Desk Team Manager **18 month FTC contract **Contract Type: Permanent** **Location: Chesterfield/Hybrid** **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT Service Desk advisor, you will join us...

  • Administrator

    3 weeks ago


    East Kilbride, United Kingdom CV-Library Full time

    Administrator, East Kilbride, Salary £24,000 to £26,000 per annum + Private Pension Scheme, Onsite Gym & More! Administrator to join an established building services team based in the East Kilbride area. The successful Administrator will play a key role as the backbone of operations and efficiently managing engineers and subcontractors’...


  • East Kilbride, United Kingdom Byrne Recruitment Limited Full time

    **Project / Services Administrator - East Kilbride - Immediate Start available** Our client has a new opportunity for an experienced **Project / Services Administrator **to join a team within a busy office environment. You will work within an excellent team environment and your duties will include all aspects detailed below. Office based role with the...

  • Administrator

    2 days ago


    East Kilbride, United Kingdom Aspirare Recruitment Full time

    Administrator, East Kilbride, Salary £24,000 to £26,000 per annum + Private Pension Scheme, Onsite Gym & More!Administrator to join an established building services team based in the East Kilbride area. The successful Administrator will play a key role as the backbone of operations and efficiently managing engineers and subcontractors’ schedules to...

  • Administrator

    5 months ago


    East Kilbride, United Kingdom Smart City Recruiters Ltd Full time

    **Administrator / Delivery Co-Ordinator** **Location**:Blantyre Smart City Recruiters Ltd are currently recruiting for our client who operates as a Telecommunication Infrastructure Services Company and is part of the Telecom Division. They deliver a range of essential infrastructure services to the utilities, transport, data and telecom sectors across the...