Healthcare Administrator

1 week ago


Barnstaple, United Kingdom Litchdon Medical Centre Full time

We are looking for a new staff member to join the Healthcare Administration Team within our busy workforce at Litchdon Medical Centre.

The role is for a Healthcare Administrator for 22 hours per week as follows; Tuesday 8.15am - 5.15pm, Wednesday 8.00am - 1.00pm and Thursday 8.15am - 6.30pm. **This position is a 9 month maternity contract. **Start date Mid/End July TBC

Pay £10.50 - £11.50 depending on experience.

The role requires occasional overtime or adjustment to complete the service we provide during times of other staff absences or additional clinics.

**Main duties of the job**

We are looking for a dynamic and enthusiastic person to join our team at Litchdon. The successful applicant will need to have excellent customer service and communication skills, as well as being adaptable and able to manage a busy workload. Knowledge of working with computers is an essential part of the role, although training will be given on the medical systems used within the Practice.

Applicants who have not heard from the surgery by Wednesday 12th July should consider themselves unsuccessful at this time.

Closing date: Thursday 6th July

Interviews: Thursday 13th July

For further information please contact Anne Taylor, Healthcare Administration Manager.

**Job Description:

- **

**JOB TITLE: Healthcare Administrator**

**REPORTS TO: Healthcare Admin manager/Deputy/Practice Manager**

**HOURS: 22**

**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide a Personal Assistant (PA) role to the GPs and provide general assistance to the wider Practice team. Project a positive and friendly image to patients and other visitors, either in person or via the telephone.

**Our Values**
- **Compassionate Care** - Patients, carers, relatives and staff are treated with kindness, respect and dignity. Empathising with others to make them feel valued.
- **Holistic well-being** - Engaging with the whole person; considering their physical, mental and emotional well-being.
- **Positive reliable teams** - Professional, friendly, and approachable teams built on loyalty and trust.
- **Active listeners** - To listen to the views and feelings of patients, carers, relatives and staff, by recognising verbal and non-verbal signals so that everyone feels supported.
- **Family focussed** -Acknowledging and respecting the role of the individual and family in any intervention

**Our Mission Statement**

Providing quality healthcare by valuing both patients and staff in a supportive and sustainable environment.

**Responsibilities**:

- Day to day PA role to support individual GPs.
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit log, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Advice patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information accurately on to the computer as required.
- Patient notes and correspondence:

- Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
- Ensure correspondence, reports, results etc are dealt with promptly and are filed in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Update and co-ordinate patient follow up care plans.
- Liaise with other organisations and agencies with regards to patient care as required.
- Ensure the kitchen area is kept clean and tidy and air and tidy the waiting room in turn with other staff.
- Accept specimens for further testing.
- Ensure that all new patients are registered onto the computer system promptly and accurately
- Undertake any other additional duties appropriate to the post as requested by the Manager/Deputy or the Partners

**Confidentiality**:

- Adhere to the General Data Protection Regulations (GDPR).
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have



  • Barnstaple, United Kingdom Litchdon Medical Centre Full time

    We are looking for a new staff member to join the Healthcare Administration Team within our busy workforce at Litchdon Medical Centre. The role is for a Healthcare Administration Support colleague, 16.5 hours per week with a working pattern of: - Tuesdays 8.30am - 6.30pm (9 hours) Thursdays 8.30am - 5.00pm (7.5 hours) The role requires occasional...


  • Barnstaple, Devon, United Kingdom Litchdon Medical Centre Full time

    We are looking for a new staff member to join the Healthcare Administration Team within our busy workforce at Litchdon Medical Centre.The roles is for a Healthcare Administrator for 22 hours per week as follows; Tuesday 8.15am - 5.15pm, Wednesday 8.00am - 1.00pm and Thursday 8.15am - 6.30pm. This position is a 12 month maternity contract. Start date Mid/End...


  • Barnstaple, Devon, United Kingdom Litchdon Medical Centre Full time

    Following a recent internal promotion we are looking for a new staff member to join the Healthcare Administration Team within our busy workforce at Litchdon Medical Centre.The role is for a Healthcare Administration Support colleague, 25 hours per week as follows:Monday 8.15am 5.15pm, Tuesday 8.15am 6.30pm and Thursday 8.15am 5.15pmThe role requires...


  • Barnstaple, United Kingdom Litchdon Medical Centre Full time

    **JOB TITLE**: Healthcare Administration support REPORTS TO: Healthcare Administration Manager/Deputy RESPONSIBLE TO: The Practice Manager Job Summary: The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and...


  • Barnstaple, United Kingdom Litchdon Medical Centre Full time

    Job summary We are looking for a new staff member to join the Healthcare Administration Team within our busy workforce at Litchdon Medical Centre. The role is for a Healthcare Administration Support colleague, hours per week as follows:- Tuesdays - (9 hours) Thursdays - ( hours) The role requires occasional overtime or adjustment to complete the...


  • Barnstaple, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen to join The Royal Devon University Healthcare NHS Foundation Trust, Northern Services Medical Education Team as a Medical Education Administrator.


  • Barnstaple, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    To provide an efficient, comprehensive and professional support to the ES&R HR Advisors and Mangers, including high quality administrative and secretarial support. To manage the diaries of the ES&R Advisors/ Managers and actively support them with the management and organisation of their workload. To assist with the provision of an effective operational...


  • Barnstaple, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    Job summary The post holder will be responsible for co-ordinating and undertaking the full range of administration and booking processes for Ophthalmology in accordance with Patient Access Policy and Trust standards. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a...


  • Barnstaple, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    Job Title: Administrative Support Assistant at Cardiac Support ServiceCompany: Royal Devon University Healthcare NHS Foundation TrustJob Summary:Provide comprehensive administrative support to teams at North Devon District HospitalOffer direct customer support, manage outpatient booking systems, and handle clinical audit collectionMain Duties:Join an...


  • Barnstaple, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    For more information on the Job Description and Responsibilities please click the link below. More detail about the role The post holder will be responsible for high quality customer service given to all patients and recording of information on the electronic healthcare record, as well as other systems in use. This includes any comments relating to the...

  • Administrator

    2 weeks ago


    Barnstaple, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    Are you looking to start your career with the NHS? Do you want to be part of a friendly and dynamic team? Children & Family Health Devon (CFHD) have a vacancy for a part time Receptionist/Administrator to join our team in North Devon at Springfield Court, Barnstaple. Working days will be Monday to Thursday, 30 hours. You will be part of a team providing a...


  • Barnstaple, United Kingdom Pharmakia Group Full time

    **Job Opportunity: Care Home Healthcare Support Worker** Are you an empathetic and dedicated individual seeking to create a positive impact on the lives of care home residents? Our client is in search of committed Healthcare Support Workers to join their team, contributing essential care and assistance within a nurturing environment. **Position...

  • Administrator

    3 weeks ago


    Barnstaple, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will have a keen eye for detail and be experienced in a general administration setting, producing documentation, reports, discharge letters, and general correspondence. Experienced working knowledge of EPIC is preferred but training...

  • Administrator

    2 weeks ago


    Barnstaple, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will have a keen eye for detail and be experienced in a general administration setting, producing documentation, reports, discharge letters, and general correspondence. Experienced working knowledge of EPIC is preferred but training...

  • Facilities Officer

    3 weeks ago


    Barnstaple, United Kingdom Accord Healthcare Full time

    **Estates Management Officer** **Role**:Full-time, permanent **Location**: Fawdon, Newcastle **Salary**: £29,000 - £33,000pa + bonus + significant benefits **The Role**: We’re seeking a meticulous and customer-focussed Estates Management Officer to assist in the provision and day-to-day management of contracted services and processes that support...

  • Unit Administrator

    2 weeks ago


    Barnstaple, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    Applications are invited for the post of Band 3 Unit Administrator in our integrated Virtual Ward team. We are looking for an experienced, enthusiastic and highly motivated individual to join the Administration/Secretarial team working for a number of consultants and their clinical teams providing a comprehensive, effective and efficient administrative...


  • Barnstaple, United Kingdom Recruit UK Full time

    **Job Title**: Financial Administrator **Industry**:Financial Planning **Location**: Barnstaple **Salary**:£21,000 - £26,000 **Job reference**:7421 This company ensures their clients are provided with the advice they deserve, recognising that each client is different and therefore tailoring their services to the client and offering a range of...


  • Barnstaple, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    The post holder will fulfil all tasks associated with the smooth running of the administration department, liaising with other departments as necessary. As well as dealing with requests to access health records, diary management, typing letters and reports, note taking, operating a bring forward system and preparation of agendas and associated papers, the...


  • Barnstaple, United Kingdom Accord Healthcare Full time

    **Technical Systems Operator** **Role**: Permanent contract **Location**: Barnstaple, Devon **Salary**: Circa £29,000 - £32,000 + bonus + benefits **Working Hours**: Day Shift: Monday - Friday (08:00 - 16:30) **The Role** We’re seeking a meticulous and organised Technical Systems Operator to provide comprehensive administrative and technical...

  • Senior Administrator

    4 weeks ago


    Barnstaple, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We have an exciting opportunity for a Senior Administrator to join our friendly team at Springfield Court, Barnstaple. Working full time with a permanent contract supporting clinical and professional staff across our services. There is free parking on site. Children and Family Health Devonprovide health service for children, young people and families across...