Salesforce Administrator

2 months ago


Glasgow, United Kingdom Nine Twenty Full time

Location Area:
Scotland, Glasgow
- Discipline:
IT- Application
- Job type:
Permanent
- Published:
26-02-2024
- Expiry date:
11-03-2024
- Reference:
9860

**Salesforce Administrator**

**Hybrid working/Cumbernauld**

Are you a tech-savvy professional focused on customer satisfaction, boasting expertise in Salesforce Administration? Do you thrive in collaborative environments, tackling intricate challenges as part of a cohesive team? Nine Twenty are partnering with a renowned family ran business, who are actively seeking a Salesforce Administrator to join their team based in Cumbernauld.

This is a pivotal role in ensuring smooth operations across their worldwide commercial sectors. Collaborating closely with diverse teams, you'll utilise your skills to optimise workflows, elevate user satisfaction, and propel business expansion.

**What’s in it for you**:

- Competitive salary and benefits
- Generous holiday entitlement with the option to 'buy' or 'sell' some holiday days
- Access private healthcare services + a remote GP service.
- Defined contribution pension plan
- Access practical and impartial support on various everyday matters, including medical, financial, legal, home, and family issues through our Employee Assistance Programme.
- Life assurance cover, which is a multiple of eight times your annual basic salary.

**Responsibilities**:

- Excel in mastering the Salesforce platform, tailoring it to suit the evolving demands of our organization. Your expertise will play a pivotal role in streamlining workflows and unlocking the platform's full potential.
- Assume the role of the primary resource for Salesforce inquiries. Deliver hands-on assistance to users, resolve issues promptly, and conduct training sessions to ensure comprehensive utilization of Salesforce across the board.
- Lead efforts to uphold data accuracy and integrity within Salesforce. Develop and execute strategies for data cleansing, migration, and continuous quality assurance.
- Spearhead the implementation of automation processes to enhance efficiency. Collaborate closely with IT and other teams to seamlessly integrate Salesforce with other business systems.
- Craft compelling reports and dashboards that empower stakeholders with real-time information crucial for informed decision-making.
- Assume responsibility for safeguarding data security and compliance within the Salesforce environment. Implement and reinforce best practices to protect sensitive information effectively.

**Skills and Experience Required**:

- Practical experience in Salesforce configuration, customization, and administration. Possession of Salesforce Administrator Certification is highly valued
- Problem-Solving Skills: A proactive individual adept at analysing intricate problems, troubleshooting effectively, and implementing viable solutions
- Proficient in interpersonal and communication abilities, capable of translating technical jargon into easily understandable terms.
- Skilled in conducting training sessions and providing user support.
- Ability to collaborate seamlessly with diverse teams to grasp business requirements and implement Salesforce solutions in line with organizational objectives.
- Comfortable operating in a dynamic, fast-paced setting, demonstrating flexibility to accommodate evolving business demands.
- Enthusiastic about staying updated on Salesforce best practices, industry trends, and emerging technologies.

Are you a tech-savvy professional focused on customer satisfaction, boasting expertise in Salesforce Administration? Do you thrive in collaborative environments, tackling intricate challenges as part of a cohesive team? Nine Twenty are partnering with a renowned family ran business, who are actively seeking a Salesforce Administrator to join their team based in Cumbernauld.

This is a pivotal role in ensuring smooth operations across their worldwide commercial sectors. Collaborating closely with diverse teams, you'll utilise your skills to optimise workflows, elevate user satisfaction, and propel business expansion.

**What’s in it for you**:

- Competitive salary and benefits
- Generous holiday entitlement with the option to 'buy' or 'sell' some holiday days
- Access private healthcare services + a remote GP service.
- Defined contribution pension plan
- Access practical and impartial support on various everyday matters, including medical, financial, legal, home, and family issues through our Employee Assistance Programme.
- Life assurance cover, which is a multiple of eight times your annual basic salary.

**Responsibilities**:

- Excel in mastering the Salesforce platform, tailoring it to suit the evolving demands of our organization. Your expertise will play a pivotal role in streamlining workflows and unlocking the platform's full potential.
- Assume the role of the primary resource for Salesforce inquiries. Deliver hands-on assistance to users, resolve issues promptly, and conduct training sessions to ensure comprehensive uti



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