Client Relationship Executive
3 weeks ago
Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to delivering top-notch service.
**Responsibilities**:
- Serve as the primary point of contact for customers, answering inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers through effective communication and exceptional customer service.
- Identify opportunities to upsell or cross-sell products and services to customers.
- Collaborate with internal teams to address customer concerns and ensure a seamless customer experience.
- Provide feedback to management on customer trends, preferences, and suggestions for improvement.
**Qualifications**:
- Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal teams.
- Strong sales acumen and the ability to identify opportunities for revenue growth.
- Ability to analyze customer needs and provide appropriate solutions or recommendations.
- Demonstrated leadership skills with the ability to take ownership of tasks and drive results.
**Job Types**: Full-time, Permanent
**Salary**: From £25,961.42 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
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