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Correspondence Drafter

5 months ago

London, United Kingdom Department for Environment, Food and Rural Affairs Full time

**Details**:
**Reference number**:

- 344955**Salary**:

- £27,470 - £32,074- National: £27,470 - £28,606, London: £30,827 - £32,074 ‘For details of our pay on appointment policy, please see below under the heading ‘Salary’- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- DEFRA - Strategy Delivery**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 4Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, LondonAbout the job

**Job summary**:

- Defra is an exciting place to work. The Department is responsible for England’s environment, our countryside and rural economy, and the food and farming sectors.
- The Ministerial Contact Unit (MCU) is a busy operational unit within Defra’s Strategy Directorate, which handles correspondence and parliamentary questions (both written and oral).- This post provides an excellent opportunity to develop a deep understanding of Defra’s customers and the issues they care about. The MCU is a fast-paced team that works closely with ministerial and policy teams on correspondence and parliamentary questions, covering issues across Defra. We are a flexible and supportive team that offers excellent opportunities for career progression and personal development, as well as developing a detailed knowledge of the Department’s work.**Job description**:

- Drafting responses to correspondence from the public, MPs and key stakeholders;
- Working with Private Offices to ensure that drafts take account of Ministerial preferences;
- Liaising with policy teams to obtain the latest information in order to respond to customer enquiries on Defra’s business;
- Drafting replies to parliamentary questions for ministers;
- Assisting with the preparation of ministerial packs ahead of oral parliamentary questions;
- Developing a comprehensive case management system to ensure cases are processed in a timely and efficient manner;
- Working across teams to develop best practice and set high standards across the unit;
- Completing correspondence to a high standard and within tight deadlines.

**Person specification**:

- Demonstrate excellent communication and collaboration skills both verbally and in writing;
- Be willing and able to adapt to changing circumstances;
- Proactively manage and prioritise work to produce high quality and timely drafts;
- Build relationships across a range of stakeholders including policy experts, Ministers’ Private Offices and external agencies;
- Draw key information from a range of sources;
- Review own work and strive to improve on the service being provided to the Department and our customers;
- Work as part of a team;
- Be flexible and adaptable in supporting others across the unit;
- Demonstrate excellent judgement and initiative.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Managing a Quality Service
- Working Together

**Benefits**:

- Alongside your salary of £27,470, Department for Environment, Food and Rural Affairs contributes £7,416 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.A career in the Civil Service is like no other. If you’re looking to join a world class team and develop your career with us, then the Civil Service is the place for you You might be wondering, “what’s in it for me”? Take a look below at some of the benefits available to you as a civil servant in Defra.

**Strategy Directorate Benefits**
- Learning and Development_

Everyone in Defra is supported to develop their skills and capabilities. When you join the Directorate, you will be welcomed into your new team through an induction programme that will provide you with helpful information on the civil service, Defra, our work and our policies. Your line manager will also work with you to establish your priorities for the year, developing a performance, learning and development plan tailored to you and your role, while also working with you to connect you with a civil service mentor to help empower you in your new role with the opportunity to benefit from paid for coaching.

**Department Benefits**
- Technology_

We’re a firm believer in agile and flexible working. When you join Defra, we’ll kit you out with a new Windows 10 Laptop, smartphone and rucksack to make sure that you perform your best wherever you are.
- Leave_
- 25 days' paid leave per annum rising to 30 days after five years’ service, in addition to eight public holidays. We also offer:
- Competitive maternity, paternity, parental and adoption leave;
- Study leave for the pursuit of academic studies;
- 3 days paid leave for volunteering per annum;
- 15 days paid leave per year for reservist training; and,
- Generous paid