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Customer Service Advisor

4 months ago

Leeds, United Kingdom The Connected Consulting Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services.

**Duties**:

- Analyze customer inquiries and provide accurate and timely responses
- Communicate effectively with customers in person
- Assist customers with account inquiries, product information, and issue resolution
- Collaborate with internal teams to resolve complex customer issues
- Identify opportunities for process improvements to enhance the customer experience

**Skills**:

- Strong analytical skills to understand customer needs and provide appropriate solutions
- Excellent verbal and written communication skills
- Ability to empathize with customers and provide exceptional service

If you are a motivated individual with a passion for delivering excellent customer service, we would love to hear from you.

**Salary**: From £24,681.42 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 10/04/2024