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Customer Service Advisor

7 months ago

Leeds, United Kingdom The Recruitment Source Full time

We’re recruiting for Customer Service Advisors to earn up to £20,300 per annum.

**Customer Service Advisor benefits**:

- Generous 9% employer pension contribution
- 22 days holiday allowance (plus the option to buy or sell up to 5 days each year)
- 50% off home, motor and pet insurance
- Free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance

Training is included to prepare you for this role

**Customer Service Advisor role**:

- Supporting a customer to get their vehicle back to its pre-accident condition
- Offer to have a customer’s vehicle repaired through our DLG Auto services centres
- Provide the option of free hire car
- Identify injuries caused by the incident and work with the Bodily Injury team if needed
- Handle and progress claims within your designated authority level, in line with the established standards, procedures and guidance
- Respond to third-party queries and follow agreed processes, policies, and procedures to ensure the consistent achievement of customer service and satisfaction standards

**Customer Service Advisor pay**:
£20,300 per annum

**Job Types**: Full-time, Permanent

**Salary**: £20,300.00 per year

**Benefits**:

- Company pension

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have access to a laptop or PC?

Work Location: In person