Customer Representative
1 week ago
**About us**
Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive.
Our work environment includes:
- Casual work attire
- On-the-job training
- Safe work environment
- Regular social events
**Responsibilities**:
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate and timely information to customers.
- Maintain customer records and update customer information as needed.
- Identify and resolve customer issues in a timely manner.
- Develop customer relationships by providing exceptional customer service.
- Monitor customer satisfaction levels and take appropriate action to ensure customer satisfaction.
- Follow up with customers to ensure their needs are met.
**Salary**: £22,822.00-£24,564.00 per year
**Benefits**:
- Company events
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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