Customer Service Representative

2 days ago


Leeds, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time

We are currently seeking those with a passion for providing outstanding Customer Service and developing new relationships both internally and externally. Our client in Guiseley is looking for a friendly and hard working **Customer Service Representative** to join their team. This is a fantastic opportunity to work for an established company who are a leading supplier in their field.

As the successful Customer Service Representative your responsibilities will include:

- Handling inbound telephone calls from customers and dealing with enquiries accordingly
- Accurately inputting and updating data recorded on the internal system
- Deliver timely updates to all clients regarding the status of their order
- Handling finance queries
- Making proactive calls to customers regarding updates, response from initial enquiries etc.
- Actioning any complaints received
- Internal Co-ordinating with various teams throughout the company
- Working with the senior team regarding any potential department improvements relating to service delivery

Skills required:

- An excellent telephone manner; professional, empathetic and positive
- Good IT skills to be able to manage a large database of information
- Proactive nature
- Ability to manage customer demands
- Overall team player
- Outstanding levels of customer service

As the Customer Service Representative you will be rewarded with a basic salary of £19,500 per annum, working hours are Monday to Friday 9am - 5pm. If you would like the opportunity to work within a friendly team who strive to make a difference then don'tmiss out, **APPLY TODAY**

Immediate start available for the right applicant



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