Mafs Administrator Grade 4
4 months ago
**MAFS Administrator Grade 4**
Role Description:
- To signpost students to other university and external support services where appropriate.
- To arrange appointments with Specialist Advisers for students with queries relating to their financial situations.
- Supporting the development of information materials for students.
Knowledge & Skills Required:
- Experience in a customer service background, preferably of working with students in Higher Education
- Some knowledge and understanding of higher education student finance.
- Having the ability to work in an organised, methodical, and accurate manner is essential.
- Have the ability to work with a demanding workload, prioritizing tasks and student requests to ensure that student wellbeing is a priority.
- An understanding of University systems and structures would be desirable.
- The ability to communicate clearly and compassionately with students experiencing financial difficulty.
- Able to maintain the boundaries of confidentiality.
**Job Types**: Full-time, Temporary contract
Contract length: 4 months
**Salary**: £12.86 per hour
Expected hours: 36.25 per week
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
- finance: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Salford (required)
Ability to Relocate:
- Salford: Relocate before starting work (required)
Work Location: In person
Reference ID: MAFS Administrator
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