Mafs Administrator Grade 4

5 months ago


Salford, United Kingdom Unitemps Full time

**MAFS Administrator Grade 4**

Role Description:

- To signpost students to other university and external support services where appropriate.
- To arrange appointments with Specialist Advisers for students with queries relating to their financial situations.
- Supporting the development of information materials for students.

Knowledge & Skills Required:

- Experience in a customer service background, preferably of working with students in Higher Education
- Some knowledge and understanding of higher education student finance.
- Having the ability to work in an organised, methodical, and accurate manner is essential.
- Have the ability to work with a demanding workload, prioritizing tasks and student requests to ensure that student wellbeing is a priority.
- An understanding of University systems and structures would be desirable.
- The ability to communicate clearly and compassionately with students experiencing financial difficulty.
- Able to maintain the boundaries of confidentiality.

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

**Salary**: £12.86 per hour

Expected hours: 36.25 per week

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
- finance: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Salford (required)

Ability to Relocate:

- Salford: Relocate before starting work (required)

Work Location: In person

Reference ID: MAFS Administrator



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