Fast Track Liability File Handler

2 months ago


Bolton, United Kingdom Keoghs Full time

To effectively manage a portfolio of liability-disputed Fast Track files independently. The role will involve handling cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement.

**Key Accountabilities**
- Independent management of a caseload of Fast Track work, including effective planning and organising of the workload to ensure Court deadlines are met.
- Delivery of agreed performance targets and quality standards
- Analysis of the available evidence to create an initial case strategy on quantum.
- Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs
- Proofing witnesses, assessing their evidence and drafting statements
- Drafting of Court document and complying with all Court deadlines.
- Instructing, briefing and liaising with Counsel.
- Undertaking court telephone hearings ensuring progress is maximised and all actions are completed to bring cases to settlement
- Guiding the Defendant through the litigation process where required and set expectations.
- Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
- Delegation of tasks where available and appropriate to other members of the team
- Dealing with correspondence and telephone calls within strict service level agreements
- Updating reports upon receipt of evidence as required.
- Adhering to Client Guidelines
- Effective management of the CRU and NHS process
- Ensuring files are kept within ISO 9001 guidelines

Working Hours:
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Horwich, Bolton office. This is a hybrid role working 1 day in the office and 4 days from home.

**Experience, Skills and Qualifications**
- Previous experience of handling own caseload of litigated claims (either in a defendant or claimant role)
- Understanding of case law and litigation practice and process, and Court Practice Rules
- Ability to plan and prioritise workloads
- Efficient in a process driven environment
- Drive to achieve to take development opportunities when they arise with a positive attitude
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- Confident with ability to take initiative to innovate and adapt to changing situations
- Confidence to seek advice and guidance when dealing with new tasks
- Excellent listening and verbal communication skills
- Excellent written communication skills and the ability to compose professional written communications
- Ability to follow instruction with attention to detail
- Ability to recognise when sensitivity and tact are required
- Effectively work within a team
- Proficient IT skills (Word, Excel and Office)
- Good standard of education - 5 GCSE’s grade C/5 or equivalent including maths and english
Preferred:

- Established experience in law through further education or experience.
- File handling experience within a law practice or Insurer.
- Good understanding of the high way code and basic road traffic act principles.
- Experience of Indemnity Principles and CCFAs

Values:
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together

**Contract Type**
- Permanent

**Area**
- Personal Injury and Jurisdictions

**Sub Area**
- Part 7

**Office**
- Bolton - Parklands

**Closing Date**
- 06 Feb 2024



  • Bolton, United Kingdom Keoghs Full time

    Assistant File Handler - Legacy - Disease The Assistant File Handler (AFH) will be assigned to work with a Lead File Handler with a caseload of Hourly Rate NIHL, HAVS and Complex Injury cases. Performing delegated tasks to pursue the progression/resolution of the case for the Complex Disease Litigation Department on fast and multi-track matter cases. **Key...


  • Bolton, United Kingdom Keoghs Full time

    To effectively manage a portfolio of litigated small claims track files under the supervision and guidance of a lead File Handler. The role will involve handling both quantum and liability small claims cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement. The role is a perfect...


  • Bolton, United Kingdom Keoghs Full time

    To effectively manage a portfolio of litigated small claims track files under the supervision and guidance of a lead File Handler. The role will involve handling both quantum and liability small claims cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement. The role is a perfect...


  • Bolton, United Kingdom Keoghs Full time

    Our Casualty team based in our Horwich office are looking to recruit an Assistant File Handler. The Assistant File Handler will manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients, working in conjunction with more experienced employees who will be involved in setting strategies and making liability decisions, as well as...

  • RTA File Handler

    4 weeks ago


    Bolton, Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    RTA Fee EarnerHybrid- 1 Day in office per weekBolton 25,000They are looking for someone to join the RTA litigated department to join the team as a 'Small Claims Track File Handler'. The file handler will have the responsibility of their own portfolio of litigated small claims track files under the guidance of a lead file handler with training provided. The...

  • File Handler

    2 weeks ago


    Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    Job description File Handler Hybrid Liverpool £21,000 Keoghs are looking for a new member to join their team as a file handler. The file handler will be responsible for handling a variety of cases efficiently and using effective communication skills to negotiate settlements. This role is the perfect fit for an individual who wants to move into a career...

  • Moj File Handler

    1 day ago


    Bolton, United Kingdom Davies Group Full time

    We are looking for all kinds of individuals that have a desire to progress and develop. This is a unique opportunity to join a market leading team who deal with credit hire claims in the MOJ & OIC portal. The purpose of the role is to handle a caseload of portal claims from initial notification and be responsible for assessing liability, personal injury...

  • File Handler

    2 weeks ago


    Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    Job descriptionFile HandlerHybrid Liverpool £21,000Keoghs are looking for a new member to join their team as a file handler. The file handler will be responsible for handling a variety of cases efficiently and using effective communication skills to negotiate settlements. This role is the perfect fit for an individual who wants to move into a career in file...

  • File Handler

    2 days ago


    Bolton, United Kingdom Keoghs Full time

    To pursue settlement of a pre-litigation credit hire file as soon as practically possible, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and liaise with Insurers where necessary. **Key...


  • Bolton, United Kingdom Keoghs Full time

    Assistant File Handler - Disease - Bolton Supporting a Lead File Handler with a case load of Hourly rate NIHL, HAVS and Short tail cases. Performing delegated tasks to pursue the progression/resolution of the case. **Key Accountabilities** - To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as...

  • File Handler

    2 weeks ago


    Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    Job descriptionFile HandlerHybrid Liverpool £21,000Keoghs are looking for a new member to join their team as a file handler. The file handler will be responsible for handling a variety of cases efficiently and using effective communication skills to negotiate settlements. This role is the perfect fit for an individual who wants to move into a career in file...

  • File Handler

    4 hours ago


    Bolton, United Kingdom Time Recruitment Full time

    Job descriptionFile HandlerHybrid Liverpool £21,000Keoghs are looking for a new member to join their team as a file handler. The file handler will be responsible for handling a variety of cases efficiently and using effective communication skills to negotiate settlements. This role is the perfect fit for an individual who wants to move into a career in file...


  • Bolton, United Kingdom Keoghs Full time

    File Handler Assistant Supporting Lead and Assistant File Handlers, performing specific delegated tasks, to pursue the progression and/or resolution of a file/ piece of strategic project work as soon as practically possible. **Key Accountabilities** - To undertake initial steps on a file including sending out acknowledgements, and procedural documents such...


  • Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    Small Claims Track Hybrid- 1 Day in office per week Bolton £25,000 They are looking for someone to join the RTA litigated department to join the team as a 'Small Claims Track File Handler'. The file handler will have the responsibility of their own portfolio of litigated small claims track files under the guidance of a lead file handler with...


  • Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    Small Claims TrackHybrid- 1 Day in office per weekBolton£25,000They are looking for someone to join the RTA litigated department to join the team as a 'Small Claims Track File Handler'. The file handler will have the responsibility of their own portfolio of litigated small claims track files under the guidance of a lead file handler with training provided....


  • Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    Small Claims TrackHybrid- 1 Day in office per weekBolton£25,000They are looking for someone to join the RTA litigated department to join the team as a 'Small Claims Track File Handler'. The file handler will have the responsibility of their own portfolio of litigated small claims track files under the guidance of a lead file handler with training provided....


  • Bolton, United Kingdom Keoghs Full time

    You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers. The File Handler Assistant role involves undertaking agreed delegated actions...


  • Bolton, United Kingdom Keoghs Full time

    You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers. The File Handler Assistant role involves undertaking agreed delegated actions...

  • Small Claims Track

    1 day ago


    Bolton, United Kingdom Keoghs Full time

    We currently have a fantastic opportunity in our RTA litigated department to join the team as a ‘Small Claims Track File Handler’. In this role you will have responsibility of your own portfolio of litigated small claims track files under the supervision and guidance of a lead File Handler and full training will be provided. The file handler role will...


  • Bolton, United Kingdom Keoghs Full time

    Supporting one or more Lead File Handlers with a specific focus on Care Home Claims, performing delegated tasks to aid the progression and/or resolution of these claims. **Key Accountabilities** - Key Accountabilities - To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as AOS/Notice of Acting. -...