Income Collection Officer

2 weeks ago


Nottingham, United Kingdom BROXTOWE BOROUGH COUNCIL Full time

**37 hours per week**

We are looking for an experienced Income Officer to join our Income Collection Team. The Income Collection Team are responsible for managing over 4000 tenancies. Working alongside the other members of the team you will effectively manage and collect rent whilst providing a high level of support to customers to help them to sustain their tenancies.

In this role, you will work in partnership with both internal and external partners, including our Financial Inclusion Officers, to help sustain tenancies. You will also be required to take enforcement action which includes presenting your own cases at the County Court.

**We’re looking for an individual who has proven experience of**:

- Working in social housing.
- Strong communication skills and the ability to deal customers and various internal and external partners.
- The ability to deal with a complex caseload and tight deadlines.
- The ability to record and report information accurately both verbally and in writing.
- Welfare benefits knowledge.
- A great track record for providing excellent customer services.
- The ability to work with mínimal supervision and keep to tight deadlines.
- Excellent interpersonal skills
- Someone who will represent GREAT values and behaviours
- Ability to learn quickly through training and support from colleagues.

**We Offer**
- a generous annual leave entitlement of 27 days plus 8 days’ bank holidays
- flexible working arrangements
- access to a benefits package offering discounts on supermarkets, cinema tickets, high street and online retailers

**What you need to know**:

- This is a permanent role based at the Council Offices, Beeston with some home working.
- Working hours are 37 hours per week, with business hours Monday to Friday 8.30am - 5pm
- There will be a requirement to work outside of office hours on occasions.
- Training to help you in the role will be provided
- Travel across the Borough is essential, and mileage will be paid

**What you need to know**:
This is a permanent role and will be based at our Beeston office along with some home working, although travel throughout Broxtowe Borough will be required. You will visit tenants in their homes and at the office.

For an informal chat about the role, please contact Kerry Dytham; Income Collection Manager on 0115 9173216 (Monday - Wednesday) or Joanne Townsend; Income Collection Manager 0115 9173267 (Thursday - Friday).

**Please quote reference no: F162**

**Closing date: Wednesday 12 April 2023 at 5.00pm**

**Expected interview date: Wednesday 26 April 2023**

**Job Types**: Full-time, Permanent

**Salary**: £26,710.00-£28,245.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Nottingham

Application deadline: 12/04/2023
Reference ID: F162

Flextime



  • Nottingham, United Kingdom Nottingham Trent University Full time

    **Income Collection Assistant (Finance)** £23,801 - £25,766 Full-Time Permanent **About the Role** An exciting opportunity has arisen to join the Income Team within the Finance Department. The role will provide comprehensive support to the Income Collection Team providing specialist front-line advice and guidance to students, staff and customers of the...

  • Income Assistant

    7 days ago


    Nottingham, United Kingdom University of Nottingham Full time

    **Income Services**: **Location**: - University Park**Salary**: **Closing Date**: - Thursday 16 March 2023**Reference**: - FAB054623Income and Collections team are seeking an experienced customer focused Income Assistant to provide a friendly and comprehensive back office administrative support as well as some counter service support. Previous handling...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Based on the City campus, the Accounts Receivable Team is responsible for securing the Trust's income (both clinical and non-clinical) by communicating with colleagues within the Trust to ensure all information is obtained in a timely manner to invoice commissioners and other customers for services provided. The Team also issues reminder letters and...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Based 100% on site at the City campus, the Accounts Receivable Team is responsible for securing the Trust's income (both clinical and non-clinical) by communicating with colleagues within the Trust to ensure all information is obtained in a timely manner to invoice commissioners and other customers for services provided. The Team also issues reminder letters...


  • Nottingham, United Kingdom University of Nottingham Full time

    **Collections C&D**: **Location**: - Kings Meadow Campus**Salary**: **Closing Date**: - Friday 08 December 2023**Interview Date**: - Tuesday 09 January 2024**Reference**: - LD471023We have an exciting opportunity for a Librarian to join our Collections team within the Content and Discovery section. Part of the Libraries department at the University of...

  • Vehicle Collection

    7 days ago


    Nottingham, United Kingdom Trade Plate Jobs Full time

    As a trade plate driver with our client you will collect and deliver new and used vehicles all over the UK in a timely and professional manner. Part of your duties will be accurately appraising the vehicle before collection, noting any existing damage through the app used by our client for their customers’ vehicles, so attention to detail is...

  • Head of Collections

    3 days ago


    Nottingham, United Kingdom Capital One - UK Full time

    Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Collections - Onshore & Offshore **About the role** We’re looking for a Head of Collections with a passion for customer service to join our Operations Leadership team. As the Head of Collections, you will lead a dedicated Customer Support team in the UK, as well as...


  • Nottingham, United Kingdom Compass Plus Great Britain Ltd Full time

    **Summary** Our small but growing company needs a reliable, organised Receptionist and Office Assistant to manage the day-to-day office administrative duties. The successful applicant will have a positive attitude, a desire to work as efficiently as possible, and excellent communication skills. If you have worked in a fast-paced office in the past we’re...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity to join the Therapy & Rehabilitation Administration Team. We are looking to recruit a confident, enthusiastic and self motivated individual on a full time basis. This post will require you to work in a busy environment with another Clinical Support Officer and other members of the A&C teams to ensure consistency and idea...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Provide comprehensive administration support to Therapy staff Produces letters/documents, clinical papers and material for publication as required, from either audio, copy typing or shorthand. Creates correspondence as appropriate from predefined templates. Contributes with the management and updating of the diaries of relevant staff, arranging appointments...


  • Nottingham, United Kingdom University of Nottingham Full time

    **Sport - Business Development**: **Location**: - University Park**Salary**: **Closing Date**: - Friday 16 June 2023**Reference**: - REG195423University of Nottingham Sport are seeking to appoint an ambitious and highly-motivated Events and Bookings Officer to provide proactive sales, administration and coordination to help maximise usage and income...

  • Finance Officer

    2 weeks ago


    Nottingham, United Kingdom Nova Education Trust Full time

    Reports to: Business and Operations Manager **Specific Responsibilities** - Assist in the management of the Trust’s accounting function ensuring its efficient operation in accordance with current procedures and financial standards. - Assist the Vice Chief Finance Officer in operating, maintaining and developing financial procedures and systems. - Assist...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    **NHS AfC: Band 3**: **Main area** - Therapy Services **Grade** - NHS AfC: Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5267029-C **Site** - QMC **Town** - Nottingham **Salary** - £22,816 - £24,336 per anum **Salary period** - Yearly **Closing** - 27/08/2023 23:59 **Job overview**: This is an...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 3 **Main area** - Therapy Services **Grade** - NHS AfC: Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5267029-C **Site** - QMC **Town** - Nottingham **Salary** - £22,816 - £24,336 per anum **Salary period** - Yearly **Closing** - 27/08/2023 23:59 Job overview This is an exciting...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 3 **Main area** - Therapy Services **Grade** - NHS AfC: Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5267029-B **Site** - QMC **Town** - Nottingham **Salary** - £22,816 - £24,336 per anum **Salary period** - Yearly **Closing** - 07/08/2023 23:59 Job overview This is an exciting...

  • Office Assistant

    3 days ago


    Nottingham, United Kingdom Recon Services Ltd Full time

    **Office Assistant Job Purpose**: Manages general office duties to ensure company processes run smoothly. Assists with director duties and corresponds with clients, customers, and vendors. **Office Assistant Job Duties**: - Performs clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls, placing orders, and...


  • Nottingham, United Kingdom Archway Learning Trust Full time

    **SPECIFIC RESPONSIBILITIES** **Exam Management** - Acquire and maintain an up-to-date knowledge of the examinations system, examination board regulations and any changes which occur within the examinations field. - Working under the Exams Officer to support the administration of the process for registrations, entries and access arrangements, having an...


  • Nottingham, United Kingdom Harper Finance Full time

    Office Manager - Holiday Cover 8 th – 12 th April £12.82 -13.33 per hour Nottingham City Centre Monday – Friday 9am-5pm Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We seek an experienced and proactive Administrator to cover the Office Manager's annual...

  • Clerical Officer

    4 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    To provide basic administrative and clerical support for the Cellular Pathology teams, including general typing, data entry, photocopying, filing,sorting and distribution of incoming post for the department. To support the laboratory staff with investigation and correction of discrepancies on the request cards, as required. Receive and deal promptly and...

  • Clerical Officer

    3 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Working as part of a friendly team the post holder will support the provision of comprehensive administrative and clerical functions to the Cellular Pathology service at NUH. This is a full time post to cover reception and clerical duties for a busy Pathology service providing patient reports in a timely manner. The post holder will be required to follow...