Receptionist/ Administrator

2 months ago


London, United Kingdom Reform Physiotherapy and Pilates Limited Full time

Location: Clinic in Balham, South West London.

Hours: 24 hours per week as well as mutually agreed adhoc cover hours. The clinic is open 06:15-21:30 and shorter hours on a Saturday and Sunday. The hours will be across this time frame to suit the businesses' needs.

Hours available:

- Tuesdays 06:45-13:30 (6hr 15 mins)
- Wednesdays 13:30-21:30 (7hr 30 mins)
- Fridays 15:00 - 21:15 (5hr 45mins)
- Saturdays (alt week) 12:45-17:15 (4hrs 30mins)
- Sundays (alt week) 08:25 - 13:45 (5hrs 20mins)

**Averaging for wages at approx 24hrs each week**

Contract and rate: Employed position with a rate of £10.42 - £13.00/hr with opportunities for review employee status and pay scale increases against performance.

We are seeking a highly professional, receptionist and administrator who has an interest in health, fitness and well-being with a natural empathy for people.

**Job overview**:
The Practice Receptionist and Administrator role is to facilitate the smooth administrative running of the whole clinic, and to ensure effective and personable liaison between the practitioners and the client.

Reform Physio consists of a friendly and positive team who work hard to ensure clients are happy and well looked after. It is important that all additions to our team have the same work ethic and feel that their personality would fit well within our caring environment.

**Key Responsibilities**

Autonomous responsibilities
- Front of House
- Responsible for the overall appearance of Reform during your shift.
- To welcome clients and be able to remember regular client’s names to maintain a ‘family’ feel at Reform.
- To maintain the cleanliness of the desk and reception area.
- Facilitate rubbish collections
- Ensure COVID procedures are upheld
- Appropriately taking appointment and class cancellations and enacting the cancellation policy.
- Diary management and bookings.
- Updating client accounts and taking payments.
- contacting clients to collect payment.
- General administrative support for the clinic owner, and other Practitioners.
- General bookkeeping duties for the clinic.
- Responsible for light cleaning of the clinic at the end of each shift
- To participate in fortnightly KPI’s
- To update Excel and Google Docs

Under the direction of the Supervisor and Practice Manager
- Schedule classes/appointments
- Pulling reports for team stats
- To re-organise a practitioner's diaries to ensure that the diary is kept up-to-date, checking that there is continuity of the diary into the future.
- Debt collection of outstanding fees.
- Liaison with the Practitioner team in regard to patient bookings, covering annual leave and illness.
- Management of stakeholders involved in the upkeep and/or maintenance of premises, equipment and facilities as instructed by the Practice Manager
- Responsible for auditing and ordering consumables, and Pilates products for resale as instructed by the Practice Manager
- Facilitating contractor invoices
- Maintaining and enacting registration with insurance companies, continued professional development (CPD) in accordance with professional body, standards of practice, and codes of conduct.

Key Skills
- Literate in Microsoft Office suites for Mac
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Excellent organisational skills

Work remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £10.42-£13.00 per hour

**Benefits**:

- Casual dress
- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
COVID-19 considerations:
To keep our team safe we have a full C19 risk assessments in place including cleaning, screens and PPE provision.

**Experience**:

- Administration: 1 year (required)
- Reception: 1 year (required)

Work Location: In person

Reference ID: Reception/ Administrator



  • London, United Kingdom Page Personnel Full time

    A fantastic opportunity for a Receptionist - To join a Membership body based in Central London **About Our Client**: A great opportunity for a Receptionist and Office Administrator to join a Membership body based in Central London. This role is office based. The successful Receptionist and Office Administrator will be responsible for: - Welcoming incoming...


  • London, United Kingdom Bupa Global Full time

    Administrator/ Receptionist **Job Description**: **Administrator / Receptionist** **Bupa, West End Health and Dental Centre, London, W1W 8HR** **Permanent, Full time, 40 hours per week - Monday - Saturday.** **Salary range £27,650 + fantastic benefits** **Here you'll be welcomed. We chion diversity and we understand the importance of our people...


  • London, United Kingdom Guru Resourcing Full time

    **£13.15 - £13.15** **An Administrator / Receptionist is needed to join a London-based firm of professional genealogists and international probate researchers. You can expect to be the welcoming face of their front-of-house team, providing top-notch reception service and greeting all visitors with warmth and efficiency. This prestigious firm brings over...


  • London, United Kingdom Guru Careers Full time

    An Administrator / Receptionist is needed to join a London-based firm of professional genealogists and international probate researchers. You can expect to be the welcoming face of their front-of-house team, providing top-notch reception service and greeting all visitors with warmth and efficiency. This prestigious firm brings over 100 years of professional...


  • London, United Kingdom Eurosoft Technologies Spain S.L Full time

    Job Overview: Our company is currently seeking a dedicated Receptionist to join our team. The Receptionist will be the first point of contact for clients, providing exceptional customer service and administrative support. Responsibilities mentioned below but not limited to: - Deliver excellent customer service at all times - Greet and assist clients with...


  • London, United Kingdom Bupa Full time

    **Administrator / Receptionist** **Bupa, West End Health and Dental Centre, London, W1W 8HR** **Permanent, Full time, 40 hours per week - Monday - Sunday.** **Salary range £24,500 + fantastic benefits** **Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve....


  • London, United Kingdom Bupa Full time

    **Administrator / Receptionist** **Bupa, West End Health and Dental Centre, London, W1W 8HR** **Permanent, Part Time, 16 hours per week - Weekends** **Salary range £24,500 pro rata + fantastic benefits** **Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve....


  • London, United Kingdom Bupa Full time

    **Administrator / Receptionist** **Bupa, West End Health and Dental Centre, London, W1W 8HR** **Permanent, Full time, 40 hours per week - Monday - Sunday** **Shifts between 7am-8pm.** **Salary range £24,500 pro rata + fantastic benefits** **Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the...


  • London, United Kingdom Bupa Full time

    **Administrator / Receptionist** **Bupa, West End Health and Dental Centre, London, W1W 8HR** **Permanent, Full time, 40 hours per week - Monday - Sunday** **Salary range £24,500 pro rata + fantastic benefits** **Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we...


  • London, United Kingdom Pertemps Network Group Full time

    **Receptionist/Administrator**: - 176RecepAdmin5 Applicants **£12 - £13 Per Hour** - Full Time**Temporary** **Central London, Greater London** **Administration** **Job Description**: - Join Our Elite Team of On-Call Receptionists/Administrators in Central London! - Are you a professional with a positive attitude, looking to make a real impact while...


  • London, United Kingdom NSN CORPORATION LTD Full time

    We are looking for an experienced receptionist - administrator to alternate duties with another Receptionist - Administrator on a weekly rota basis so that each works 50% reception and 50% administration daily. Duties and responsibilities: - Greet and welcome visitors - Assist clients and visitors with the general queries - Answer all phone calls in...


  • London, United Kingdom GP Surgery Full time

    Job Title: Receptionist/Administrator Job Summary: As a receptionist/administrator in a GP surgery, you will be the first point of contact for patients and visitors. Your primary responsibilities include managing the reception area, handling administrative tasks, and providing excellent customer service. Key Responsibilities: Patient Interaction: Greet...


  • London, United Kingdom Morgan Spencer Full time

    **Receptionist/Administrator (4 days a week)** **£25,000 - £27,000 pro rata** **Central London** **THE COMPANY**: A trade association are looking for an experienced Receptionist/Administrator to join the team on a permanent basis, working 4 days a week, 8.30am-4.30pm. **THE ROLE**: The Receptionist/Administrator’s duties will include: - Meeting and...


  • London, United Kingdom London Health and Healing Full time

    As a Receptionist/Admin Assistant, you will be the first point of contact for our business and the business we work with. Our Receptionist’s duties include offering administrative support across the organization. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a...


  • London, United Kingdom East London NHS Foundation Trust Full time

    An opportunity has arisen within the Community Learning Disability Service at Tower Hamlets for an Administrator/Receptionist. To provide an effective and efficient administrative service who will be expected to work flexibly within the administrative team and contribute to the smooth functioning of the systems underpinning Community Learning Disability...


  • London, United Kingdom Grovelands Medical Centre Full time

    **Company Overview**: Grovelands Medical Centre is a leading healthcare facility serving the community with comprehensive medical services. Situated across two sites, we provide essential healthcare services, including a private clinic, to our patients. We are currently seeking two Part-Time Receptionists/Administrators to join our dedicated team and...


  • London, United Kingdom Plastexe limited Full time

    This is an additional post as a receptionist withim the hostel to help the Supported Pathways Officers Mon-Fri 8-4pm No weekend working or late working 3 years reception experince **Job Types**: Full-time, Temp to perm Contract length: 6 months **Salary**: From £14.22 per hour **Experience**: - Administrative experience: 3 years (required) - Customer...


  • London, United Kingdom CPSS Full time

    **A receptionist's daily tasks will involve**: - Meeting and greeting clients - Keeping the reception area tidy - Answering and forwarding phone calls - Screening phone calls - Sorting and distributing post - Registering people - Ordering stationary & stocking up the office - Day to day admin support for directors **Skills required**: - Excellent customer...


  • London, United Kingdom Interaction Recruitment Full time

    Job Title: Receptionist/Administrator - Prestigious Medical Clinic on Harley Street Are you an organised and personable individual seeking an exciting opportunity in the heart of skincare excellence? our client is looking for a dynamic Receptionist/Administrator to join their prestigious medical clinic on Harley Street, known for delivering top-notch...


  • London, United Kingdom Australasian Recruitment Company Full time

    Based at the Careers Reception, you will be responsible for assisting with the organisation of a high quality, professional administrative service to the Careers team and act as first point of contact to our students and alumni. You will carry out basic but service critical administrative tasks to ensure the efficient running of the department both in the...