Helpdesk / Service Administrator

1 month ago


Pontypool, United Kingdom Cleartone Telecoms Ltd Full time

Cleartone Telecoms is a long established company based in New Inn. We are looking for a confident individual to run the service / helpdesk function within the administration office.

Good telephone manner, able to work to deadlines and produce accurate reports where required. Confident in all microsoft packages.

Duties will include (but not limited to)

Logging heldesk calls

Issuing returns numbers for faulty equipment

Issuing repairs authorizations and raising job sheets

Typing quotations

Responding the general product information requests

Monday - Thursday 8.30 - 5pm

Friday 8.30 - 1pm

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 3 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person



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