Hmp Administrator

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated.**Hours**:15 hours per week

**Salary**:£21,312.23 per annum (pro rata)

**Holidays**:25 days per year plus 8 public holidays (pro rata)

**Based at**:HMP Prescoed / HMP Usk

**Job Purpose**:
The Dyfodol Administrator role is a pivotal role in contributing to the development of quality of the Dyfodol Service in the custodial estate.

Reporting directly to the Dyfodol Service Manager, you will support the team to deliver consistently high-quality services to substance users that adhere to best practice guidelines, including the development and facilitation of service user and carer involvement.

You will represent Adferiad, Dyfodol and HM Prison Service in a professional manner at all times.

**Responsibilities**:

- To carry out general administrative duties, including dealing with word processing, filing and photocopying, as required by the Senior Dyfodol Practitioner and Dyfodol Performance Manager.
- To be responsible for answering the general office telephone and dealing with enquiries as appropriate.
- Use management Information systems to input and reconcile data accurately and on a timely basis.
- Proactively liaise with the staff to develop, evaluate and improve data collection systems and procedures.
- Collate data and prepare monthly performance reports in conjunction with the Senior Dyfodol Practitioner and Dyfodol Performance Manager.
- Co-ordinate and liaise all relevant communications between Adferiad Head Office and the Dyfodol Team.
- Maintain accurate records and collection of information for monitoring and evaluating effectiveness and quality of service.
- Liaise, where appropriate, with relevant prison departments and be a point of contact for other agencies inside and outside the prison.
- Be responsible for ensuring that all supplies, including stationery, are correctly ordered and ensure that all office equipment is in working order.
- Take part in team meetings and supervision sessions as required by the Service Manager.
- Attend supervision to ensure competency and confidence in administrative duties.
- Contribute to the development of the establishment substance misuse strategy and implementation plan.

**PERSON SPECIFICATION**:
**Qualifications**:

- NVQ 3 in Business Administration and/or relevant professional

**Skills**:

- Proven ability to support teams in a busy environment
- Excellent written and oral communication skills including report writing
- Report presentation skills
- Administration skills including IT proficiency

**Experience**:

- Experience of preparing documentation and evidence for reporting procedures
- Experience of drug and alcohol service provision
- Experience of liaising with the public

**Other Relevant Requirements**:

- Full driving licence and full access to a vehicle for work purposes.

**Job Types**: Part-time, Permanent

**Salary**: Up to £21,312.23 per year

Expected hours: 15 per week

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Financial planning services
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Do you hold a NVQ Level 2/3 in Business Administration?

**Experience**:

- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 07/02/2024
Reference ID: AF054