Head of Service Sales

3 days ago

Ulverston, United Kingdom Bender UK Full time

**Head of Service Sales**

Bender UK is part of the Bender Group, a global, family run company with a leading reputation for innovation in the design and manufacture of electrical safety products.

Due to rapid growth over the past few years, we currently have an exciting vacancy for a newly created role as Head of Service Sales.

The ultimate objective of this role is to drive profitable sales to enable Bender UK to achieve its business objectives. This will be achieved through focussing on 4 key areas:
**Service Sales**

The Head of Service Sales will support the development of annual business plan objectives with regard the Service Sales Division and deliver sales and profit margin goals for the Service Sales Division.

They will ensure target retention rates for contract renewals are achieved and target success rates for tenders are met, whilst providing accurate sales forecasting and having an understanding of future resource demand requirements. Providing key analytics and reporting to the wider business is also an important aspect, such as Top 10 customers, “Must-Win” sites, closed/won and closed/lost figures.

**New Business Development**

This will involve identifying new business opportunities and developing the sales funnel ensuring growth through new business and supporting Service Sales Account Managers, Commercial Coordinators and other Sales Team members internally and outside of the business with the development of more complex quotations ensuring customer needs are met and that Bender UK achieves its profit margin targets.

**Renewals & Tenders**

The postholder will be responsible for overseeing the timely production and distribution of accurate service contract renewal offers to our customers.

Ensuring customers are contacted prior to renewal to discuss requirements, establish if there is any additional equipment and upselling any additional services as a result. It will also involve negotiating with suppliers and sub-contractors to improve pricing and terms of business and effectively managing sales and margins to achieve/exceed contract profitability.
It is likely there will be the requirement to attend contract review meetings with Service Account Managers to sustain strong relationships, ensure the contract is being implemented and managed effectively by the Service Account Manager to retain business, and also oversee preparation and submission of tender proposals in accordance with the tender specification/deadlines, attending site surveys with Service Account Managers where necessary.

**Management**

To be successful in this role you will be able to lead and develop a high performing team through clear communication and articulation of the business goals, being visible and accessible. Provide performance feedback, coaching and mentoring to manage talent management and ensure each member of the team has a personal development plan and has access to appropriate training on both a team and individual level to optimise performance and commitment.

**Person Profile**

The role involves regular communication with customers within the NHS and private hospitals including facilities management companies. The position will be in constant communication with not only their own team but also the project team, field-based engineers and the service team as well as external suppliers, therefore strong communication and collaborative skills are essential. Commercial acumen in this role is a must, as well as highly tuned time management and planning skills.

**Profile**:
We are looking for someone who is confident, courteous and professional who can demonstrate dedication to their stakeholders both internally and externally, possesses excellent time management skills and has the drive and desire to succeed.

You should be reliable and flexible - being prepared to travel within the UK as some of the team members you will lead are field-based, so you should hold a full, clean drivers’ licence.

A company vehicle, mobile phone, laptop and i-Pad will be provided to enable you to do your job.

The role is a hybrid position and is expected that you will be in the office a minimum of 2 days per week once fully trained.

In addition to a competitive salary Bender UK offers the following benefits:

- Company Pension scheme after 6 month qualifying period
- BUPA private medical insurance after 12 months
- Annual bonus
- Employee rewards scheme
- Death-in-service benefit
- Employee Assistance Scheme
- 25 days holiday plus Bank Holidays

This is an exciting opportunity to be a part of the growing team at Bender UK, while working for a thriving, global, family-owned company which is an expert in electrical safety. It is a long-term permanent position with excellent career prospects, it would suit someone with experience in both driving sales and motivating people.

Interested, and keen to apply? Click here now
- Bender UK is an equal opportunity employer and all qualified applicants will receive consider

  • Bar Associate

    3 days ago

    Ulverston, United Kingdom The Kings Head Pub Full time

    At the Kings Head, our customers are the life and soul of everything that we do. They are the heartbeat of the business and our absolute objective is to ensure a fun and engaging time for all our guests, each time they visit. So today we are searching for a talented and enthusiastic individual to join our family. You will be pouring and serving drinks,...

  • Senior Sales Development Manager

    1 month ago

    Ulverston, Cumbria, United Kingdom Recra Consulting Full time

    Job Opportunity: Senior Sales Development Manager - Recycling ServicesWe are seeking a seasoned sales professional to drive business growth and promote our recycling services in the North West region.About the Role:This is an exciting opportunity for a results-driven individual to join our team as a Senior Sales Development Manager. As a key member of our...

  • Customer Service Assistant

    24 hours ago

    Ulverston, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Sales Assistant to work in our outlet at Canal Head. **What we are looking for..** - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The salary for this role is £9.90 per...

  • Customer Service Assistant

    7 months ago

    Ulverston, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Retail Sales Assistant to work **24 **hours a week in our outlet at **Canal Head, Ulverston**. **What we are looking for**: - A good appreciation of customer service - No experience necessary as full training will be given - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: -...

  • Head of Kitchen Operations

    3 weeks ago

    Ulverston, Cumbria, United Kingdom Visit Lake District Full time

    Career OpportunityWe are seeking a talented and ambitious Sous Chef to join our team at the Farmers Arms in the stunning Lake District. As a key member of the kitchen team, you will play a critical role in delivering exceptional food experiences to our guests.About the RoleThe Sous Chef will assist the Head Chef in managing all aspects of the kitchen,...

  • Head of Quality

    7 months ago

    Ulverston, United Kingdom Cubiq Recruitment Full time

    Formal Experience and training of CAA/EASA Part 21G / Part145 requirements - Aerospace / Defence Manufacturing experience - Be responsible for establishing and developing the Quality Systems **Head of Quality** **Manufacturing / Defence / Aerospace** **Ulverston, Cumbria** **£70,000 to £75,000 + Package** **4 day working week (Monday to...

  • Sales Executive

    3 weeks ago

    Ulverston, Cumbria, United Kingdom Recra Consulting Full time

    Job Summary: We are seeking a dynamic and results-driven Sales Representative to drive business growth and promote our recycling services in the North West region. About the Role: As a Sales Representative, you will be responsible for developing and expanding our customer base in the North West region. Your primary focus will be on generating new business...

  • Head of Projects

    2 days ago

    Ulverston, United Kingdom Cubiq Recruitment Full time

    Prince 2 - 4 day working week **Head of Projects** **Permanent** **Salary - £55,000 - £65,000 (4 days week - Monday to Thursday)** **Location: Ulverston** **SUMMARY** Reporting to the Technical Director, the Head of Projects will lead a team of Project Managers. The Head of Projects will implement industry leading Project and Programme Management...

  • Sales Coordinator

    2 weeks ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time

    Job DescriptionSales Coordinator RoleWe are seeking an enthusiastic Sales Coordinator to join our Playground Sales Team. The successful candidate will provide effective support to their appointed team to achieve daily/weekly targets.Key Responsibilities:Maintain CRM, ensuring accurate and timely recording of customer informationFirst point of contact for...

  • Regional Sales Manager

    1 week ago

    Ulverston, Cumbria, United Kingdom Recra Consulting Full time

    Job DescriptionWe are looking for a dynamic and results-driven Regional Sales Manager to join our team in the North West region. As a key member of our sales team, you will be responsible for developing and expanding our customer base, generating new business opportunities, and promoting our recycling services.Key ResponsibilitiesIdentify and target...

  • Sales Executive

    1 week ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time

    About the RoleWe are seeking a motivated and ambitious Sales Executive to join our dynamic Playground Sales Team in Haverthwaite, nestled in the South of the Lake District. The successful candidate will provide effective support to achieve daily/weekly targets, maintaining CRM records, and ensuring customer information is recorded accurately.The ideal...

  • Commercial Sales Expert

    3 days ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time

    Job DescriptionThis Business Development Representative role involves developing and executing sales strategies to achieve revenue growth targets.Key responsibilities include managing client relationships, upselling and cross-selling products and services, and maintaining accurate sales records.

  • Commercial Sales Representative

    2 weeks ago

    Ulverston, United Kingdom Playdale Playgrounds Limited Full time

    About the Position:  We are seeking a talented Sales Executive to join our team at Playdale Playgrounds Limited. As a Sales Executive, you will be responsible for driving sales growth, building relationships with clients, and exceeding revenue targets. If you have a passion for sales, excellent communication skills, and a results-driven approach, we want...

  • Playground Sales Specialist

    2 weeks ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time £20,821 - £28,156

    Sales Specialist PositionWe are a leading manufacturer of outdoor playground equipment, seeking a skilled sales specialist to join our team in Haverthwaite, Cumbria.Job Description:The successful candidate will be responsible for providing exceptional customer service, maintaining accurate customer information, and generating timely sales quotations.Our...

  • North West Sales Specialist

    3 weeks ago

    Ulverston, Cumbria, United Kingdom Recra Consulting Full time

    Role Overview: We are seeking a highly motivated Sales Representative to join our team in the North West region. In this role, you will be responsible for driving business growth and promoting our recycling services to businesses, municipalities, and organisations. About Us: At Recra Consulting, we have a passion for establishing and building long-lasting...

  • Playground Sales Coordinator

    1 week ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time

    About UsWe are Playdale Playgrounds Limited, a dynamic and international business operating in 50 countries around the world. Our mission is to design, manufacture, and install high-quality outdoor playground equipment that brings happiness to children and communities. We take pride in our commitment to quality, safety, and customer satisfaction.As a Sales...

  • International Playground Sales Expert

    2 weeks ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time £20,821 - £28,156

    Job Summary:Playdale Playgrounds Limited is seeking a highly motivated Sales Coordinator to join our team in Haverthwaite, England. As a key member of our sales team, you'll maintain CRM systems, handle customer enquiries, and generate sales quotations. Your ability to work in a fast-paced environment, meet deadlines, and demonstrate excellent customer...

  • Playground Equipment Sales Coordinator

    2 weeks ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time £20,821 - £28,156

    Job ResponsibilitiesWe are seeking a sales coordinator to join our playground sales team in Haverthwaite. Key responsibilities include maintaining CRM records, handling customer inquiries, generating quotations, and providing exceptional customer service.

  • Sales and Marketing Coordinator

    2 weeks ago

    Ulverston, United Kingdom Playdale Playgrounds Limited Full time

    About the Job:  As a Sales Executive, you will play a critical role in driving sales growth and revenue expansion at Playdale Playgrounds Limited. You will be responsible for developing and executing sales plans, identifying new business opportunities, and building strong relationships with clients and stakeholders.Responsibilities and Deliverables:  1....

  • Sales and Marketing Coordinator

    2 weeks ago

    Ulverston, Cumbria, United Kingdom Playdale Playgrounds Limited Full time

    We are seeking a talented Sales and Marketing Coordinator to join our Playground Sales Team in Haverthwaite, South of the Lake District.In this role, you will play a vital part in achieving our daily and weekly targets by providing effective support to your appointed team.You will be responsible for maintaining accurate records of customer information,...