User Researcher
5 months ago
**Details**:
**Reference number**:
- 309511**Salary**:
- £41,600 - £48,792-
- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Senior Executive Officer**Contract type**:
- Permanent**Business area**:
- HO - Digital Data and Technology - User centred design**Type of role**:
- Digital
- Information Technology**Working pattern**:
- Flexible working, Full-time, Part-time, Compressed Hours**Number of jobs available**:
- 4Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Croydon, SheffieldAbout the job
**Job summary**:
We’re looking for** **a** User Researcher **who wants to make a lasting impact on how the Home Office delivers user-centred products and services.
You’ll work in an agile, multi-disciplinary team in Migration Borders Technology Portfolio on some of the most exciting and impactful services that government delivers for the public, as well as internal systems for more than 35,000 staff across the department.
Some of the projects you could work on include:
- Live services such as visa and immigration products
- Systems used by Border Force officers
- Internal caseworking systems
You can learn more about design and research in the Home Office on our blog:
- Establishing the Home Office User Research Ethics Board
- Using ‘cooperative usability testing’ with our expert users
- Psychological safety for researchers
- How inclusive services help us to deliver effectively
As a User Researcher, you will plan, design and carry out research activities to inform the design of government services and help teams get a deeper understanding of the people that use them. You will develop research plans and approaches for a given service. You will use a range of research methods, including usability testing, contextual interviews, and pop up research, and will carry out rapid analysis that involves the wider team whenever possible.
You’ll communicate insights from research in engaging and impactful ways to delivery teams and stakeholders to drive change and improve government services.
We’re looking for people who are collaborative, inclusive, open to their work being critiqued and who are empathetic towards their colleagues and users. A healthy balance of determinism and pragmatism will be needed on our complex services and products.
The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK.
The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy.
This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.
Our work is guided by these principles:
- We put user needs first
- We value delivery and outcomes over process
- We work in the open
Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.
We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.
**Job description**:
**Responsibilities**
Your main day-to-day responsibilities will include:
- Planning, designing and conducting user research and usability testing to understand user needs and behaviours, and support the design and development of government services
- Turning user research findings into actionable insights that inform the design and development of digital services
- Leading on research moderation, analysis and generation of outputs
- Supporting digital delivery teams to build accessible digital services by including participants with access needs and low digital skills in all research
- Working collaboratively in a multidisciplinary delivery team, including designers and product owners, to define research questions, plan research approach and prioritise findings
You will also be expected to carry out the following day to day activities:
- Presenting research findings and related recommendations to team members and stakeholders
- Managing logistics of research sessions, including planning and scheduling sessions and recruiting participants
**Person specification**:
**Essential skills**
You’ll have a demonstrable passion for user-centred design, with the following skills or some experience in:
- Clearly articulating to stakeholders the benefits of taking a user-centred approach, based on evidence
- Researching diverse audiences to deliver accessible and inclusive digital services
- Managing, executing and analysing usability testing to deliver valuable us
-
User Researcher
1 week ago
Sheffield, United Kingdom DWP Digital Full timeUser ResearcherPay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.DWP. Digital with Purpose.We are looking for a User Researcher to join our community of tech experts in DWP Digital.We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used...
-
User Researcher
4 days ago
Sheffield, United Kingdom Amber Labs Full timeUser ResearcherLocation: Remote - must be UK basedWork Pattern: Fixed Term ContractSecurity Clearance: must hold active SC ClearanceThe Company:At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our...
-
Lead User Researcher
6 months ago
Sheffield, United Kingdom Home Office Full time**Details**: **Reference number**: - 310911**Salary**: - £69,200 - £80,520- **Job grade**: - Grade 6**Contract type**: - Permanent**Business area**: - HO - Digital Data and Technology - User Centred Design**Type of role**: - Digital - Information Technology**Working pattern**: - Flexible working, Full-time, Job share**Number of jobs available**: -...
-
Senior User Researcher
6 months ago
Sheffield, United Kingdom Home Office Full time**Details**: **Reference number**: - 340844**Salary**: - £57,000 - £67,100- **Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HO - Digital Data and Technology - User Centred Design**Type of role**: - Digital - Information Technology - Policy**Working pattern**: - Flexible working, Full-time, Part-time, Compressed...
-
User Researcher
6 months ago
Sheffield, United Kingdom Jumar Solutions Full time**User Researcher (Authentication) | Outside IR35 | 12 Months**: **User Researcher (Authentication)** **Up to £450 P/D Outside IR35** **Hybrid, 1 day on site per week (London, Manchester or Bristol)** **Active SC would be advantageous** Essential: - Experience and understanding of a range of user centred service design and delivery practices. - The...
-
Lead UX Researcher
3 weeks ago
Sheffield, United Kingdom rmg digital Full timeA Lead User Researcher role for an innovative platform in the travel marketplace! If you're an insights-driven professional who specialises within quantitative research, customer segmentation, and app based B2C growth, this role could be for you!Job Title: Lead User ResearcherLocation: Remote-first, with occasional visits to London/BrightonSalary: Up to...
-
UX Researcher
6 months ago
Sheffield, United Kingdom Pendo Full time**What Is Pendo?** Pendo, the most comprehensive product experience platform, allows companies to put product at the center of everything they do. We help teams integrate product intelligence into their organizations to confidently innovate at the speed of changing user needs—taking the guesswork out of delivering the best product experiences. Pendo...
-
Research Associate
5 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe have an exciting opportunity for a motivated and enthusiastic individual interested in biology and machine learning to join the BBSRC funded project ‘Unlocking the complexity of organismal colour patterns using artificial intelligence’ as a Research Associate. The project will make use of recent advances in machine learning and computer vision to...
-
Research Associate
8 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe are seeking a Research Associate with relevant bioinformatic skills and experience in analysing DNA sequence datasets, such as metabarcoding and population genomic analyses, or sequence assembly and annotation. You will assist NEOF users with study design, data analysis and training, and contribute to the laboratory’s research and development...
-
Junior User Experience Designer
6 months ago
Sheffield, United Kingdom Autodesk Full timePosition Overview Looking for a career that combines innovative technology and creativity, ultimately helping people to imagine, design and make a better world? Are you passionate about Human Centred Design and solving complex problems for customers? Do you thrive in a highly collaborative, fast-paced environment? If that sounds like you, read on! We are...
-
Junior User Experience Designer
6 months ago
Sheffield, United Kingdom Autodesk Full timeJob Requisition ID # - 24WD78439 Position Overview Looking for a career that combines innovative technology and creativity, ultimately helping people to imagine, design and make a better world? Are you passionate about Human Centred Design and solving complex problems for customers? Do you thrive in a highly collaborative, fast-paced environment? If that...
-
Senior User Experience Designer
6 months ago
Sheffield, United Kingdom Autodesk Full timePosition Overview Looking for a career that combines innovative technology and creativity, ultimately helping people to imagine, design and make a better world? Are you passionate about Human Centred Design and solving complex problems for customers? Do you thrive in a highly collaborative, fast-paced environment? If that sounds like you, read on!...
-
Research Assistant
6 months ago
Sheffield, United Kingdom University of Sheffield Full timeAre you Interested in working for a world top 100 university? We have an exciting opportunity in the Department of Psychology a Research Assistant. The role involves working on two research projects aimed at assessing the mental health and psychological well-being profiles of adults and exploring their experiences of completing different questionnaire...
-
Senior UX Researcher
6 days ago
Sheffield, Sheffield, United Kingdom Siemens Mobility Full timeDiscover a career-defining opportunity as a Senior UX Researcher at Siemens Mobility in the UK. You will play a pivotal role in shaping the user experience of our flagship CAD software, collaborating with a multidisciplinary team to drive innovation and excellence.About Siemens MobilityWe are Siemens Digital Industries Software, a leading provider of...
-
Research Associate
8 months ago
Sheffield, United Kingdom University of Sheffield Full timeAn exciting opportunity to join iHuman, working on Cultural Climate Models, a major new European research project investigating how culture models climate futures. We are looking for a hard-working individual to join the team as a Research Associate, analysing multimodal climate change communication on social media platforms. You will take a lead role on the...
-
Strategic Research Director
7 days ago
Sheffield, Sheffield, United Kingdom Echo Talent Full timeAbout the RoleWe are seeking an Associate Director of Quantitative Research to lead strategic projects that shape brand strategy and optimise user experience.The ideal candidate will have experience in quantitative research with a focus on ad hoc projects, and a strong personal interest in gaming or a background in gaming, tech, or entertainment clients.The...
-
Research Nurse Leader Sheffield
3 days ago
Sheffield, Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full timeJob OverviewWe are seeking a highly skilled and experienced Research Nurse to join our team at the Sheffield Health and Social Care NHS Foundation Trust. This is an exciting opportunity for a motivated individual to work on mental health research projects, contribute to the development of new studies, and provide high-quality care to participants.The...
-
Sheffield Mental Health Research Nurse
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full timeJob OverviewA unique opportunity has arisen for a skilled and enthusiastic Research Nurse to join the Sheffield Health and Social Care NHS Foundation Trust, supporting the development of mental health research in the region.As a Research Nurse, you will work closely with the Research Development Unit (RDU) and the Yorkshire and Humber Clinical Research...
-
Research Associate
7 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe have an exciting opportunity at the Student Mental Health Counselling and Therapies Service for a Research Associate with a particular focus on student Mental Health. We would like to hear from you if you have a strong interest in working with students and student mental health. We are seeking to employ a dynamic individual who has a vision and interest...
-
Senior pharmacist
3 months ago
Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full timeJob summary If you have a passion for mental health and research, this is the role for you. SHSC strives to improve the mental health and wellbeing of the people who use ourservices and to always provide the best evidenced based care that we can. We aim to create a vibrant, engaged, improvement focused culture in which we usethe best, and most...