Customer Service Executive
4 days ago
**Customer Service Executive
- 12 months FTC / Hybrid**
**Location**: Finsbury London, EC2
**Salary**: £26,000 - £30,000
**Fantastic hours of** - 8:30am - 5:30pm, Monday - Friday, no bank holidays
**Contract Length**: 12 months minimum
Dynamite recruitment is currently working in partnership with a very well-established service provider who are based in central London. Our client are an award-winning business who are independently owned and offer lots of great opportunities
Due to internal movements our client is currently looking to recruit a
**Customer Service Executive / BtoB Account Manager**
You will join us on a fixed term contract for a minimum of a year, in return for a competitive salary of £26,000 - £30,000 per annum, plus many other benefits.
The role is onsite and there is an opportunity to work from home 1 or 2 days a week once training has been completed.
Other benefits include the following:
- Discounted Gym membership
- Annual events
- Enhanced Maternity and Paternity pay
- 25 days holiday, plus bank holidays (extra day off on your birthday)
- Cycle to work scheme
- In-house training
- Eye-care vouchers
- Discounts on over 3,000 retailers.
**As a Customer Service Executive, you will be responsible for**
- Working closely with the senior account management team to support with large client accounts
- Placing orders, and managing requests from start to finish
- Working to a first contact resolution ethos, ensuring your customer experiences a first-class service
- Handling customer escalations, seeing them through to conclusion
- Completing general administration
**The ideal Customer Service Executive / Account Manager will have/be**:
- Good customer service skills and experience
- Good attention to detail and the ability to multitask
- Excellent communication skills both written and verbal
- Will have the ability to liaise with various stakeholders at all levels
- Will be flexible to commit to a 12-month Fixed term contract
To be considered please submit your CV asap
**INDDYN
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