Client Service Executive
2 days ago
**Client Service Executive (Contractor)**
**Salary: £180-200 day rate Inside IR35**
**Duration: 6-12 months**
**Hybrid Working (Central London)**
We have an amazing opportunity for an experienced Client Service Representative to join an International Asset Management firm based in Central London. This is an excellent chance to work within a rapidly growing company and the perfect gateway to move into an Investment Management role.
**Key Responsibilities**:
- Taking high-volume inbound enquiries regarding personal investment - including ISAs and Pensions.
- Communicate optimally with clients and third parties keeping them informed of change/issues.
- Collaborate closely with contracted third party on service delivery.
- Handle client data for internal recordkeeping purposes. Produces management information and internal updates on client activity.
- Assess client needs, expectations and behaviours as a basis for recommending service enhancements.
- Identify areas for improvement across internal and external processes and services that may or may not be customer impacting.
**Key Requirements for Consideration**:
- A minimum of 4 years’ experience with Financial Services Customer Service.
- Experience handling Pensions and Personal Investment products desired but not essential.
- Ability to provide outstanding levels of customer service at all times.
- Experience of adhering to regulatory requirements.
- Ability to work and adhere to SLA’s
**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months
**Salary**: £180.00-£200.00 per day
**Benefits**:
- Casual dress
- Company events
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in London
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