Team Administrator

2 months ago


Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen for a couple of Band 3 **administrators** based within our Community Recovery Service.

We are looking for a motivated, enthusiastic and reliable individuals. You will be required to have relevant knowledge of an administrative environment. You will need to have excellent organisational and communication skills and be able to prioritise your own workload. Daily duties will include enquiries from clients, carers, health professionals and other agencies and minute taking. The successful post holder will have all-round administration experience together with a good working knowledge of word processing systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasks within a small administration team

**Main duties of the job**:
The successful post holder will have all-round administration experience together with a good working knowledge of word processing systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasks within a small administration team.

**Working for our organisation**:
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country. Across the whole of the region we provide:
Adult and older adult mental health services
Specialist learning disability services
CAMHS
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving. We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

**Detailed job description and main responsibilities**:
The successful post holder will have all-round administration experience together with a good working knowledge of word processing systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasks within a small administration team.

The work will be demanding and varied, and excellent communication skills are essential. If you have a keen eye for detail and are able to work on your own initiative, then we would like to hear from you.

Experience of working in a healthcare setting and experience of dealing with confidential and sensitive issues would be an advantage. The work will be demanding and varied, and excellent communication skills are essential. If you have a keen eye for detail and are able to work on your own initiative, then we would like to hear from you. Experience of working in a healthcare setting and experience of dealing with confidential and sensitive issues would be an advantage.

**Person specification**:
*Excellent communication and interpersonal skills when dealing as first point of contact with all levels of staff in person, on the telephone and in written correspondence
*Effective handling of highly confidential information ensuring high level of discretion at all times
*Excellent planning and organising skills
*Ability to be adaptive and flexible in response to additional workload
*Experience of co-ordinating complex meetings involving staff from other departments/organisations
*Experience of providing administration support to a team of staff including senior managers or dedicated support to a senior member of staff
*Desirable criteria
*CRS experience
*Understanding of key service area processes
*GCSE English Grade C or above or equivalent qualification.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,730.00-£23,177.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Dudley, DY5 2PG: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have previous administrative experience within healthcare setting?

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Reference ID: 285-2017-MH


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