Customer Services Receptionist

3 weeks ago


Swansea, United Kingdom Sancta Maria Hospital Full time

HMT Sancta Maria Hospital are recruiting

Following the successful opening of our brand-new state-of-the-art hospital situated in the SA1 area of Swansea, we are looking for experience Receptionists' to join our busy and varied Customer Service team.

We are only private hospital in Swansea offering a wide range of procedures carried out by a number of our leading consultants. As a not-for-profit organisation, Sancta Maria hospital is passionate about putting the patient first.

This is a BANK post to cover annual leave, sickness, and support busy periods within the hospital.

Various shifts available including weekdays, evenings, and weekends

**Skills**

To welcome, advise and assist Outpatients, Inpatients and visitors to the Hospital and direct them, when necessary to the appropriate department in a caring, approachable and pleasant manner, appreciating the fact that this is for many the first point of contact, and making the visitor feel welcomed, comfortable and supported is essential.

To prepare the daily patient attending lists, ensuring to raise invoices for outstanding charges and consultation fees, maintaining accurate records of payments received, always dealing with the customers in a friendly and courteous manner.

To respond to phone calls from all customers, internal and external in a caring and pleasant manner, advising the customer on various topics.

**Job Benefits**

HMT recognises that its staff represent the single most important lever in delivering quality care and change as care and treatments evolve. For these reasons and because of our ethical framework as a charity, we aspire to make HMT the employer of choice within the area.

At HMT Sancta Maria Hospital you’ll have the opportunity to be part of a developed workforce which has the appropriate time to care for their patients. We want our people to be skilled, motivated, informed and engaged to perform their roles to the highest standard. Once you’re part of our team, we’ll also be working with you to ensure that the work you do with us remains challenging and engaging throughout your career as you develop and progress.

Benefits include:

- Enhanced pay for unsociable hours
- Workplace pension
- On-going training and development
- Quality work environment
- Employee Assistant Programme
- Wellbeing Programmes
- Team Working

**Job Type**: Zero hours contract
Contract length: 12 months

**Salary**: £10.72 per hour

**Experience**:

- Reception: 1 year (preferred)

Work Location: In person



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