Outpatient Receptionist

An exciting opportunity has arisen to support the administrative /reception service at the Outpatients Department at Morriston Hospital.

The post holder will be responsible for ensuring the smooth, efficient and effective running of the Outpatients Department.

The post holder may be expected to work on other hospital sites to ensure appropriate service cover at all times, this may include cross site working/cross cover within the Health Board.

An exciting opportunity has arisen at Morriston Hospital for an Outpatient Receptionist.

The role of receptionist is integral to the smooth running of Morriston Outpatients covering Main Reception, Head and Neck Services and the Plastics Outpatient Department. The role involves welcoming patients into the department and checking the patients in as arrived, outcoming of appointments and manning the reception desk providing a welcoming and friendly service.

The post holder will work flexibly across Services and provide administrative and reception support with processing clinic changes, correctly recording patient pathways and retrieving, preparing case notes in readiness for patient appointments and filing patient case notes in a timely manner.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Swansea Bay University Health Board (formerly ABMU) was created on 1st April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.

Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The Health Board employs approximately 12,500 staff. It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot.

We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals. Mental health and learning disabilities services are provided both in hospital and community settings. Morriston also delivers one of two cardiac surgery services in Wales.

The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University. ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.