Port Support Assistant

3 months ago

Belfast, United Kingdom Lynn Recruitment Full time

Are you a well-seasoned Administrative professional? Are you well versed in regulations regarding Port Health? If so, "Apply" now, to find out more about this exciting opportunity.

**Your Duties**:

- Undertake the administrative duties in relation to the enforcement function including notices, formal cautions, summonses and maintain legal correspondence.
- Compile and analyse service performance data, statistics and reports as required and collate management information for the service and implement systems for monitoring and evaluation of this information.
- Work with the appropriate officers in reviewing, developing and implementing effective processes, operating standards and systems; streamlining processes and systems in order to improve operational efficiency and effectiveness.
- Communicate effectively and exchange information with members of the public and other organisations ensuring high standards of customer service are maintained, providing practical environmental health advice as required.
- Responsible for handling telephone calls from agents, importers, shipping lines and other agencies and dealing with all enquiries where appropriate, referring calls to EHOs, TSOs and/or other agencies as necessary.
- Carry out administrative requirements including financial administration, record management and the operation of Information Management Systems commensurate with the activity of the post holder, which will include use of PHILIS, CHIP, TRACES, UKFSS, APP Civica and port inventory systems. To utilise all available technology to complete assigned tasks and ensure the accuracy of information recorded.
- Undertake documentary checks on imported foods including Products of Animal Origin (Fish and fish products) and High-Risk Food Not of Animal Origin, liaising with EHOs for completion of the official controls in line with requirements of legislation and codes of practice.

**Your Profile**:
**Applicants must be able to demonstrate at least one year of relevant experience in**:

- Undertaking a range of general administrative office duties in a customer focused environment.

**This general administrative office experience must include at least one year’s relevant experience in each of the following areas**:

- Implementing and adhering to standardised business processes for reviewing and processing technical information, data and documentation.
- Updating and manipulating databases and other computerised systems.
- Dealing with traders/businesses and resolving customer complaints and enquiries.
- If this role isn’t for you, Lynn Recruitment sources a broad range of career opportunities to choose from. Get in touch to find out more._

**Job Types**: Full-time, Temporary contract

**Salary**: £14.44 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

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