Band 2 - Bookings Team Administrator

2 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
This post is an opportunity to join a busy team at the Queen Elizabeth Hospital Birmingham. The team is responsible for managing all bookings and pathways in the Oncology and Haematology departments.

The successful post holder will have the responsibility of supporting the Oncology/Haematology booking team, to provide a comprehensive administrative service, to ensure a smooth pathway for inpatient/outpatient anticancer treatments.

This team have a track record of developing and supporting progression within the team. Previous post-holders have progressed from this post to other roles within the team.

**Main duties, tasks & skills required**:
Excellent communication skills are required to liaise with staff at all levels, including Consultants, nurses, managers, secretarial, administrative staff and patients and their relatives / carers, to ensure the smooth running of the Oncology and Haematology service.

This role is based in a fast paced office and the post holder will be required to handle confidential and sensitive information in a professional and compassionate manner.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment

**Disclosure and Barring Service Check**:

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