Business Administration HR Assistant

3 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

We want you to help us build and maintain the most modern, sustainable, progressive and forward thinking environments in which our healthcare professionals can deliver outstanding care for one and all. It’s what we have called ‘Building Brilliance’. Following significant investment in the Trust, we have developed outstanding plans for new developments which will push RCHT right to the forefront of modern hospital care.

So we are now investing in our Estates team in both strategic project management and in the day to day management of our maintenance and buildings. We are interested in hearing from highly motivated, hardworking and committed individuals with experience in their field of work, as well as people looking for a change in career direction.

This is a particularly exciting time to join the team as we undergo a period of significant growth, offering excellent opportunity for progression. We have a wide range of positions available at various levels including project managers, estates officers (mechanical and electrical), supervisors and assistants, so whatever your discipline, background and experience, come and take a look at how you can form part of our brilliant team.

At Royal Cornwall Hospital NHS Trust (RCHT) we are committed to Building Brilliance for one and all, in line with our Trust Strategy, which includes providing progress and development for every one of our colleagues.
- locate, support can be offered with re-location costs, further details would be enclosed with any offers of employment

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Reporting to the Senior Business Administration Assistant, the role is accountable to the Business Manager.

The role will ensure that the appropriate information systems are organised and maintained within the admin office so as to provide data necessary to support the full range of Estate Operations Services at the Royal Cornwall Hospitals NHS Trust.

To act as the initial point of contact for clients, customers and contractors enquiries, dealing with telephone calls, maintenance requests, routine correspondence and operating the mobile radio system.

To liaise with all disciplines of staff throughout the Trust and promote user satisfaction.

To liaise with customers with regard to Service Level Agreements.

To assist with the control and management of contractors with regard to site access.

Maintaining currency of records, filing and information systems.

To provide an accurate data handling and management reporting service.

To provide secretarial cover for the department as required (typing, photocopying, note taking, filing and general office duties).

To undertake training in Admin and Clerical systems and to train others as required.

To carry out other duties as may be required from time to time by senior management within the Royal Cornwall Hospitals NHS Trust.

Foster and maintain good working relations with colleagues, managers, customers and staff at all levels and at all times.

To be able to raise requisitions on the Unit 4 system.


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