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Floating Support Worker

4 months ago

Exeter, United Kingdom Sanctuary Supported Living Full time

Location: Exeter, South West, GB, EX4 4EY- Department: Supported Living Services- Operation: Sanctuary Supported Living- Closing Date: 06/03/2024- Salary: £11.52 / hour- Requisition: 216230**Floating Support Worker**

**Howell Road, Exeter**

**£11.52**

**37.5 hours per week - Monday to Friday 9am to 5pm - part time hours will be considered**

We’re seeking an experienced Support Worker to work out in the community supporting people who are homeless or at risk of homelessness, many of whom have complex/dual diagnosis and need support with basic life skills.

We aim to encourage independent living and basic life skills to enable our service users to positively move on from our short term accommodation and to have positive interactions with other support agencies within the city. You will be working with a maximum of 5 customers on a shift basis, though the role is very reactive and may call for you to deliver support to whomever requires it.

We’re able to offer some flexibility around shifts which can be discussed at interview stage.

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary have their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.

The position of Support Worker is referred to internally at Sanctuary, as Project Worker.

Read more about Howell Road on our website

**The role of Support Worker will include**:

- Regularly assessing the needs of our customers by writing and updating support plans, and signposting access to education, training and employment
- Working with our customers to prevent or resolve their homelessness
- Visiting customers within temporary accommodation
- Offering advice in relation to fulfilling tenancy conditions
- Providing encouragement to customers to complete the daily communal cleaning of the accommodation
- Assisting customers with managing finances and welfare benefits
- Encouraging social inclusion and helping customers to build their confidence, resilience and self-esteem
- Promoting safe working practices by undertaking risk assessments within legislative frameworks

**Skills and experiences**:

- Previous experience working with vulnerable people is required
- Accurate recording keeping is essential
- A sound knowledge of housing management including voids and arrears management, and an understanding of occupancy agreement
- Experience in action/support planning, key-working, risk assessment and safeguarding
- The ability to work on your own initiative
- Basic knowledge of Microsoft outlook
- A desire to help vulnerable people make positive changes in their lives and to remain calm in what can be challenging situations
- NVQ3 in Health and Social Care, or willing to work towards is essential

**Why work for us?**
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time - because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

**Are you ready to be your best?**

Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

- £11.52 per hour
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities

Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest

Closing Date: 6 March 2024

**For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our **careers p