Account Manager

2 weeks ago

Port Talbot, United Kingdom Hawk 3 Talent Solutions Full time

**Are you an experienced Account Manager / Sales Professional, with a proven track record of success within Iron & Steel engineering ?**

Would you like to work for a leading global engineering services and solutions service provider, with a global client base, principally serving the steel and foundry industries ?

**PURPOSE OF JOB**:
Reporting in to the sales manager, maintain and grow sales of company products and services with existing clients, and identifying potential area's for growth.

**Key Activities: Standards of Performance**

**Customer Service**
- Provide technical sales service and support to customers. To work in a professional manner, ensuring service is of highest quality and within any agreed time scales.
- To develop customer specific product strategies to satisfy the need of new and existing clients.
- To manage field and desk research, including competitor & client analysis to support the formulation of product strategies.

**Site stock levels**
- Site stock levels are maintained and works are kept informed of requirements to meet scheduled deliveries. Be responsible for consignment stock control where applicable.

**Product trials**
- Opportunities are identified and trials are implemented. Arrange the execution of the trials. Trials are monitored and feedback is regular, accurate and sufficient to assist in product development.

**Health and Safety**
- Ensure safe working practices are adhered to in line with current safe systems of work - Zero lost time accidents and no dangerous occurrences
- Carry out regular safety audits and raise & action appropriate SIOs (Safety Improvement Opportunities) - Complete and record / report a minimum number of each, as set and agreed with mike management, per year.
- Comply with all Company Health & Safety regulations and utilize associated systems and procedures - Observe all H&S Regulations including fire, security and local notifications. Report all accidents and incidents in line with company policies

**Respond RFQs and raise CCAR's etc**
- All documentation is completed in line with company procedures.

**Placing orders**
- Ensure orders have all necessary information in accordance with contract review procedures.

**Business Development**
- Look for opportunities to grow the business - Customers' needs are identified and developed into sales opportunities
- Company profile - Company profile is positive and increased within the market place

**Financial Control**
- Input to the annual sales budget process and identification of sales targets
- Forecasting and monitoring
- Achieve budgeted sales
- Assist in the collection of debt

**Communication**
- **Reports: **All necessary reports are provided to company and customer within agreed timescales.
- **Feedback to line manager: **Communicate regularly with line manager on business activities and opportunities, particularly forecasts and any changes in customer or market needs.
- **Quotes and Orders: **Facilitate liaison between client and customer services department.
- **Contacts: **Customers, Manufacturing sites, Customer Services, Sales team.

**Qualifications**
- Engineering HNC or equivalent is an advantage
- Valid full EU driving license or equivalent is essential

**Experience and Knowledge shall include but not be limited to**:

- Preferably good general knowledge of the iron and steel business and refractory competition.
- Excellent commercial acumen and experience of managing teams
- Proficient in using ICT equipment and systems, particularly Microsoft office programmes.

**Other Personal Skills shall include but not be limited to**:

- Excellent interpersonal and communication skills. Ability to meet new people, either in person or via telephone, and quickly establish rapport.
- Excellent presentation skills required both in 1:1 and 1:many environments.
- Team player; ability to effectively communicate and work together with people in a matrix environment, and ability to gain support from team members in other functions and departments.
- Self-starter; able to work independently without extensive supervision.
- Must be willing and able to travel with occasional nights away.
- This role is permanent full time 40 hours per week with flexibility required to meet customer demands.

**Remuneration**
- Highly competitive salary
- Laptop
- Company Vehicle
- Pension
- Health Insurance
- Many more benefits

Closing date is 11.02.2023

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