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Customer Engagement Officer

4 months ago

Manchester, United Kingdom Wythenshawe Community Housing Group Full time

Salary
**£28,868 per annum**

Location
**Manchester**

Hours of work
*35 per week

*
- This is a _permanent_, _full time_ vacancy_ that will close _in 20 days_ at 23:59 GMT_._

**The Vacancy**

**Customer Engagement Officer**

*
Main Duties Include*

Proactively working with internal partners to identify, develop and deliver involvement opportunities across the business, designed to meet the objectives of the Customer Engagement Strategy and Service Plan. You will promote and manage the process of recruiting and retaining residents to take up customer engagement opportunities at WCHG and develop and deliver training to tenants and internal partners to ensure the Customer Engagement service is understood and supported appropriately across the business.

Please see our job description and person specification for more details on the requirements for this role.

*
Closing Date: 8 March 2023*
**Interview Date: 16/17 March 2023**
**About Us**
**Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.**
**We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our tenants and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.**
**Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.**

**Benefits**

**Flexible Working**

**Real Living Wage**

**Westfield Health**

**Training and Development**

**Recognition and Reward**

**Volunteering within the local community**

**Job Types**: Full-time, Permanent

**Salary**: £28,868.00 per year