Planning and Support Administrator

2 weeks ago

Preston, United Kingdom Davies Group Full time

Davies are looking to recruit a Planning and Support Administrator to join our Motor Engineering team in Preston. Joining Davies as a Planning and Support Administrator means that you’ll be the planning our engineers routes, booking inspections and supporting customers. So, you’ll need to be a great communicator, well organised and dedicated to providing a professional and empathetic service.

Duties & Responsibilities:

- Dealing with inbound/outbound calls
- Arranging inspections with customers
- Dealing with queries from customers, insurance companies and repair
- Data inputting and accepting new jobs onto database
- Route planning for field engineers
- Ensuring work is performed within SLA

Skills & Experience:

- A professional and adaptable communication style - both written and verbal;
- Efficient administrative skills;
- Strong numeracy, literacy, and IT skills;
- A proactive attitude, and an enthusiastic approach

There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience, it’s transferable skills and qualities that we value here at Davies.

What We Offer:

- Pension - matched contribution up to 5%
- Life Assurance (2 x basic salary)
- Free Wellbeing membership
- Eye Test and Computer use glasses vouchers
- Access to Employee Assistance Programme
- Access to training and professional qualifications

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Preston, PR2 9NZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Insurance Claims: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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