Product Complaints Coordinator
2 months ago
**Salary**:£210.00 per day PAYE
- **REF Number**:00055922
- **Consultant**:Heather Deagle MREC
- **Contact**:0191 370 648
- **Date Published**:08.08.2023
- **Sector**:Pharmaceutical
- **Location**:Brentford, South East
- **Discipline**:Safety, Health & Environment, Technical Support, Quality
CK Group are recruiting for a Product Complaints Coordinator to join a company in the healthcare industry at their site based in Brentford on a contract basis for 6 months.
**Salary**: £210.00 per day. This role is inside IR35
Company:
Ourclient is a one of the largest global healthcare companies researching, developing and supplying innovative medicines, vaccines and healthcare products with their global headquarters in the UK. They invest around £1bn in research and development in the UK annually.
**Location**:
Brentford. This site is the UK headquarters for the company. It houses commercial and business functions as well as scientists and has around 800 staff at the facility.
Product Complaints Coordinator Role:
- Co-ordinating the UK Pharma Product Complaint process and continuously looking to improve the process.
- Managing risks in the complaints area and working alongside stakeholders.
- Updating product complaint enquiries within the relevant database.
- Involvement in Audits and Inspections.
- Involvement in updates to processes that impact product quality complaints.
Your Background:
- Customer focussed with excellent communication skills both verbally and written
- Pharma product knowledge
- Ability to prioritise workload
- Experience of Customer Service preferable in the Pharma Industry
- Networking and relationship building across the business
Apply:
It is essential that applicants hold entitlement to work in the UK
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