Service 87 - Call Centre Admin

3 months ago


Guildford, United Kingdom Pacifica Full time

Service 87 Ltd are based in Alton and cover the Reading, Guildford, Slough and Basingstoke areas. We are a small team with 5 Engineers and 3 office staff and are expanding as a result of additional work volumes from long established clients.

We are the authorised and trusted repairer for many insurance companies and manufacturers. We have built our reputation over the past thirty years striving to provide the most efficient and customer focussed repair journey possible.

We have an exciting opportunity for aa call centre administrator to work within our busy central hub based in Alton. This role will involve dealing with both customers and clients in order to book in work for our field service engineers as well as dealing with any general enquires - these could range from install queries, sales issues and customer complaints, therefore an excellent telephone manner and high level of both written and spoken English is required for this role.

This role will involve booking calls onto our bespoke online booking system which in turn will then need allocating to an engineer and ensuring this is done in line with our SLA’s. Organisation is key for this role as you will be juggling multiple tasks and ensuring all are done to a high standard.

You will be confident in using Microsoft packages, especially word and excel and experience of using call booking systems previously will be advantageous although full training will be given on our system.

This role is working Monday - Friday 8.30am - 5pm.

The salary for this role is £26,800 per annum.

Additional Benefits:

- Company Pension scheme
- 30 Days annual holiday allowance including 8 bank holidays
- Wellbeing and fantastic work - life balance
- Excellent opportunities for progression and promotion within our business.
- Death in service benefit at 3x salary
- Company online retailer saving portal
- Complimentary MAP - (Multi Appliance Protection) for your own home appliances.
- Specialist training


  • Team Leader

    2 months ago


    Guildford, United Kingdom National Centre for Domestic Violence Full time

    The National Centre for Domestic Violence is a Community Interest Company which means we are a not for profit organisation. We are the leading organisation in the UK helping to provide a free, fast emergency service to victims of domestic violence and abuse regardless of their financial circumstances, delivering exceptional client care. **The...

  • Admin Assistant

    3 months ago


    Guildford, United Kingdom Specsavers Full time

    **Admin Assistant** **Store: Specsavers Guildford Hearcare** **Hours: Full time or Part time available** **Bonus after probation!** **Salary - £8.80 - £11.64** **_ Full Training provided - with great career progression opportunities_** **_ Benefits - Specsavers Perks, Birthday day off, Sick Pay, Enhanced Family leave, WeCare, Headsace_** **_ Admin...

  • Service Advisor

    3 months ago


    Guildford, United Kingdom Service 4 Service Limited Full time

    **An exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with **customers over the** **telephone looking to have repairs carried out on their vehicle.** **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the motor industry?** **Do you also have strong...

  • Centre Coordinator

    3 months ago


    Guildford, United Kingdom CBRE Full time

    Centre Coordinator Role Purpose To supervise & coordinate day to day onsite operations and administration. Key Responsibilities People Act as main point of contact for tenant and customer liaison. Ensure that feedback is logged and directed to the appropriate person within the Centre Management team. Track all feedback to ensure closure. Escalate any...

  • Centre Coordinator

    3 months ago


    Guildford, United Kingdom CBRE Full time

    **Centre Coordinator** **Role Purpose** To supervise & coordinate day to day onsite operations and administration. **Key Responsibilities** **People** - Act as main point of contact for tenant and customer liaison. Ensure that feedback is logged and directed to the appropriate person within the Centre Management team. Track all feedback to ensure...

  • Admin Assistant

    3 months ago


    Guildford, United Kingdom Specsavers Full time

    **Admin Assistant** **Store: Specsavers Guildford Hearcare** **Hours: Full time or Part time available** **Bonus after probation!** **Salary - £8.80 - £11.64** - **Full Training provided - with great career progression opportunities**_ - **Benefits - Specsavers Perks, Birthday day off, Sick Pay, Enhanced Family leave, WeCare, Headsace **_ - **Admin...

  • 999 Call Handlers

    2 days ago


    Guildford, United Kingdom Adecco Full time

    Good Afternoon! We have a great opportunity for anyone who is looking to join the Police within the Contact Centre. We are currently recruiting for a number of 999 Emergency Call Takers to work for Surrey Police at their centre in Mount Brown Guildford. These roles are a permanent position working a shift pattern of 4 on 4 off. Due to the location you...

  • 999 Call Handlers

    1 week ago


    Guildford, United Kingdom Adecco Full time

    Good Afternoon!We have a great opportunity for anyone who is looking to join the Police within the Contact Centre. We are currently recruiting for a number of 999 Emergency Call Takers to work for Surrey Police at their centre in Mount Brown Guildford.These roles are a permanent position working a shift pattern of 4 on 4 off.Due to the location you would...


  • Guildford, United Kingdom Person Centred Software Ltd Full time

    Joining our Devices team, you will be responsible for all administration of our customer order fulfilment processes, whilst studying towards a L3 Business Admin apprenticeship. You will be involved in all stages of the customer order delivery including stock management, returns and administration of internal systems. Bringing strong organisational skills and...

  • Service Assistant

    3 months ago


    Guildford, United Kingdom Bell & Colvill Full time

    **About us** **Bell & Colvill is an established automotive business that has been selling and maintaining cars for over 50 years. We are the World's oldest Lotus dealership and also hold main dealer status for Morgan and Subaru. We are the UK's first official McLaren aftersales centre.** **Service Assistant **(Job Share) We are currently seeking a...

  • Bank Admin

    3 months ago


    Guildford, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bank Admin Medical Records Administrator Guildford Hospital | Bank £10.94 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As a Medical Records Administrator your varied responsibilities will range from...

  • Customer Support

    3 months ago


    Guildford, United Kingdom Tate Recruitment Limited Full time

    **Customer Support / Admin Support Roles** Multiple roles from Entry level to Experienced Immediate Start £25k-£35k dep on exp Based local to Guildford, Surrey We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area. Would suit either recent Graduates or someone with some office based...

  • Admin Support

    1 week ago


    Guildford, United Kingdom 2i Recruit Ltd Full time

    An excellent opportunity for an Admin Assistant to work for an esteemed organisation renowned for its welcoming and structured work environment. The role would suit a candidate who enjoys a supporting role and completing tasks quickly and efficiently. There are great opportunities for progression within this company. You do not need previous office...

  • Service Advisor

    3 months ago


    Guildford, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisors,Dont you think you deserve to earn a market leading salary, working as a Service Advisor? Working with a fabulous brand and a progressive, supportive dealer group. If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in Guilford. The ideal candidate will have main dealer...

  • Admin Support

    7 days ago


    Guildford, United Kingdom 2i Recruit Ltd Full time

    An excellent opportunity for an Admin Assistant to work for an esteemed organisation renowned for its welcoming and structured work environment. The role would suit a candidate who enjoys a supporting role and completing tasks quickly and efficiently. There are great opportunities for progression within this company. You do not need previous office...

  • Customer Support

    2 months ago


    Guildford, United Kingdom Tate Full time

    Customer Support / Admin Support Roles Multiple roles from Entry level to Experienced Immediate Start £25k-£35k dep on exp Based local to Guildford, Surrey We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area. Would suit either recent Graduates or someone with some office based...

  • Admin Support

    1 week ago


    Guildford, United Kingdom 2i Recruit Ltd Full time

    An excellent opportunity for an Admin Assistant to work for an esteemed organisation renowned for its welcoming and structured work environment. The role would suit a candidate who enjoys a supporting role and completing tasks quickly and efficiently. There are great opportunities for progression within this company. You do not need previous office...

  • Customer Support

    3 months ago


    Guildford, United Kingdom Tate Full time

    Customer Support / Admin Support RolesMultiple roles from Entry level to ExperiencedImmediate Start£25k-£35k dep on expBased local to Guildford, Surrey We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area.Would suit either recent Graduates or someone with some office based experience in...

  • Customer Support

    7 days ago


    Guildford, United Kingdom Tate Guildford Full time

    Customer Support / Admin Support Roles Multiple roles from Entry level to Experienced Immediate Start £25k-£35k dep on exp Based local to Guildford, Surrey We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area. Would suit either recent Graduates or someone with some office based experience in...

  • Customer Support

    3 months ago


    Guildford, United Kingdom Tate Full time

    Customer Support / Admin Support RolesMultiple roles from Entry level to ExperiencedImmediate Start 25k- 35k dep on expBased local to Guildford, Surrey We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area.Would suit either recent Graduates or someone with some office based experience in...