Food and Beverage Supervisor

3 weeks ago


Newcastle upon Tyne, United Kingdom Hotel Indigo Newcastle Full time

As Food & Beverage Supervisor, you will be key to delivering a friendly and efficient service. You will work as part of a team to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience, whilst supporting management to ensure a smooth service throughout all food and beverage outlets.

You will be instrumental in leading, coaching, mentoring, and developing a team to be attentive to our guests needs from the moment they arrive with us. All whilst bringing your own unique charm and personality

We want our team members to enjoy coming to work and provide a friendly and supportive environment for you to work in. We recognise success and commitment; we encourage leadership and exceptional service and believe hard work should be acknowledged.

You will develop personally through meeting and working with a diverse team of industry professionals as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options, across IHG and KE Hotels.

We need you to.
- Assist Management with the daily running of the food & beverage department, delivering on all key metrics, across the department.
- Be passionate to develop in the industry.
- Help to build and maintain the hotels reputation.
- Have hospitality 'eyes' spotting what our guest needs before they do.
- Have a positive, can-do approach.
- Be flexible, working across all key serving periods (Breakfast, Lunch & Dinner) and throughout the hotel’s key dates across the year.
- Have a keen eye for detail, delivering an exceptional level of service through a relaxed and professional approach.
- Serve guests, passing on your excellent product knowledge of all food and beverage offerings to both the team and customers alike.
- Encourage, set, and achieve the highest standards across all areas (customer service, hygiene, health & safety).
- Assist with other managerial tasks; including but not exclusively; rotas, compliance, brand standards and training.

In return, we offer:

- Competitive rates of pay
- 28 holiday days (8 bank holidays + 20 days holiday)
- Automatic Enrolment into a workplace pension scheme
- Use of worldwide IHG team member rates
- Free onsite, city centre parking
- Use of onsite fitness room
- Share of service charge
- Staff canteen
- Uniform allowance
- Professional development, mentoring and training.

**Salary**: £11.42 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person

Reference ID: F&B Sup
Expected start date: 12/07/2023



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