Food and Beverage Assistant

5 months ago

Newcastle upon Tyne, United Kingdom Millennium and Copthorne Hotels Full time

_Do you have hospitality customer service experience within Food & Beverage?_
- _Do you have high standards and attention to detail?_
- _Are you a great team player?_
- If you’ve answered ‘yes’ to the above, we may have an ideal opportunity for you_

**The Copthorne Hotel Newcastle** is seeking a **Food & Beverage Assistant - **variety of hours and shifts available

**Food & Beverage Assistant responsibilities include**:

- Providing food and beverage service in the Bar, Restaurant and Meeting & Events
- Dealing with guest requests
- General cleaning duties
- Setting conference rooms, moving furniture and equipment
- Carrying out a variety of tasks, depending on guest requirements

**What we are looking for**:

- Experience of Food & Beverage and/or Meetings & Events service
- High customer service focus
- Good communication skills
- Pleasant mannerism and positive, ‘can do’ attitude
- High standards and attention to detail
- Flexibility to carry out a variety of tasks
- Ability to work a variety of shifts on a rota basis, weekend work is included

**About the Hotel**:
Situated on the iconic Newcastle Quayside overlooking the famous River Tyne, the Copthorne Hotel Newcastle is perfect for both the business and leisure traveller. The hotel provides modern guest rooms which combine Standard, Club and Suite accommodation all of which have picturesque riverside views.

Dining facilities at the hotel include The Quay 7 Restaurant which offers an à la carte menu with a variety of seasonal dishes. The Quay 7 bar and outdoor terrace offer an extensive wine list and selection of beers and spirits, along with a variety of hot beverages.

**About the Group**:
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by. Properties under the group are placed into three collections; Leng’s Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

**For you**:
We offer a benefits package including:

- Cash Health Plan cover option
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide
- Life Assurance, where applicable
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Social Events, Wellbeing and Team Activities
- Uniform
- Length of Service related holiday scheme
- Recommend a Friend Scheme, where eligible

and many more

We are an equal opportunities employer.

**To apply**

Please forward your CV outlining your suitability for this role.

**Responsibilities**:

- Greet customers as they enter and exit the restaurant
- Prepare and serve customers at various tables with a high level of attention to detail
- Answer, direct and communicate with other employees during shifts
- Answer, direct and communicate with other employees during breaks and during training periods
- Maintain inventory of supplies and maintain cleanliness of work areas
- Cleanliness is not a requirement - you will be handling food and cleaning equipment throughout the day
- Complete all tasks required by other employees, including reporting any issues or concerns to the manager or supervisor
- Complete daily pre-determined task schedule as outlined by the company's policies and state regulations

**Experience**:

- High school diploma or equivalent preferred - not required
- Previous experience in a food service environment preferred, but not required
- Previous experience in a restaurant setting preferred, but not required

Millennium and Copthorne Hotels is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Job Type**: Part-time

Work Location: In person

Reference ID: NCL - FBAss

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