Temporary Customer Support Representative

2 months ago


London, United Kingdom Love Success Plc Full time

**Temporary Customer Support Representative**:

- Job Reference: LZJ_CSR
- Date Posted: 12 July 2023
- Recruiter: Love Success plc
- Location: City of London, London
- Salary: £105 to £110 Per Day
- Sector: Call Centre / Customer Service
- Job Type: Temporary
- Duration: ongoing
- Work Hours: Full Time

What a fabulous role for a credible **Customer Support Representative** You will join a collaborative group of customer focused individuals, within an organisation which provides banking services to include a range of selective retail banking products to personal and SME clients, domiciled in the UK.

You will become part of a small, niche, well-run bank with around 50 employees who care about their customers and the issues that matter to them. They believe in ethical banking and their investments are made within strict ethical boundaries.

**Role Profile**

To assist in providing crucial administrative support for two key initiatives which are important to the bank's operational excellence and performance.

***

**Key Accountabilities**
- Confident telephone manner and the ability to take high volume of calls whilst maintaining a high level of service
- Keep records of customer interactions, process customer accounts and file documents
- Ensuring all activities are carried out in full compliance with regulatory requirements and internal policies
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Gather customer feedback and share with Customer Experience Manager
- Escalation of complex customer queries and escalated customer complaints to the Customer Experience Manager

***

**Person Specification**

**Essential Skills and Knowledge**
- Adopt a practical approach to duties in accordance with laid down procedures.
- The jobholder must balance accuracy with speed when inputting transactions to customers' and the bank's own accounts.
- The ability to communicate effectively and courteously with colleagues and customers to ensure a high-quality service is provided.
- A good team player, particularly when under pressure and / or colleagues are absent.
- Be numerate with a high level of accuracy and attention to detail.

**Desirable: Desirable Qualification and Training**
- Customer Service Experience
- Possess or acquire a working understanding of the Bank / Microsoft Office with good keyboard skills.

Please get in touch ASAP as this role requires an immediate start.



  • London, United Kingdom Huntress Full time

    A Global Software Company based in London is seeking Customer Support Representative to join their team on a contract basis for 12 months. In this role you will: Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. Represent peers in Global Forums in Transfer of Information (TOI) and other training...


  • London, United Kingdom Huntress Full time

    A Global Software Company based in London/ Staines is seeking Customer Support to join their team on a contract basis for 12 months.**(hybrid - 4 day Remote and 1 day office)** **In this role you will**: Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. Represent peers in Global Forums in Transfer of...


  • London, United Kingdom Workingmums Full time

    We are now recruiting Customer Service Representatives to work at London Heathrow Airport. This is a temporary role and is the ideal opportunity for someone looking for a part time position on weekends. As a Customer Service Representative, your duties will include meeting, greeting and providing directions and assistance to passengars. If this is...


  • London, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our valued customers. This is a full-time position with opportunities for growth and advancement. **Responsibilities**: -...


  • London, United Kingdom My Nametags Full time

    **My Nametags Customer Service Representative** **Temporary Position Summer 2023** The My Nametags Customer Service Temp will help in all customer service aspects related to the printing and packing of nametags. **Duties and Responsibilities** - Taking customer queries over the phone - Checking and accepting customer orders from the internet - Updating...


  • London, United Kingdom Comply Full time

    **Customer Support Representative** **The Career Opportunity** This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization! **The Role**: - Perform set-up and...


  • London, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...


  • London, United Kingdom theprintspace Full time

    **Customer Support Representative for fine art printing company** theprintspace is a best in class fine art & photographic printing studio with an outstanding customer satisfaction reputation. We are looking for a Customer Support Representative to join our team on site at our fantastic Shoreditch studio, in the heart of London’s thriving creative...


  • London, United Kingdom Hays Business Support Full time

    An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and...


  • London, United Kingdom Construo Full time

    Job Description: Job information Remote Customer Support Representative from the Company Construo , this latest Remote Customer Support Representative job vacancy is located in the city Remote in London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job...


  • London, United Kingdom ScaleneWorks People Solutions LLP Full time

    AtScaleneWorks People Solutions, we're more than recruiters; we'recareer architectsdedicated to connecting exceptional talent with top-tier opportunities. Backed by industry experts, we prioritize relationships, offer global opportunities, and champion your success every step of the way.nReady to shape your future? Explore opportunities with us today.We are...


  • London, United Kingdom Workingmums Full time

    We are now recruiting Customer Service Representatives to work at London Heathrow Airport. This is a temporary role and is the ideal opportunity for someone looking for a part time position on weekends. As a Customer Service Representative, your duties will include meeting, greeting and providing directions and assistance to passengars. You will also...


  • London, United Kingdom Construo Full time

    **About Us**: Join the Construo team, a leading construction platform dedicated to transforming the industry. We're committed to providing top-notch support to our users and are seeking enthusiastic individuals to join us as Remote Customer Support Representatives. **Role Overview**: As a Remote Customer Support Representative at Construo, you'll play a...


  • London, United Kingdom SoCode Limited Full time

    Graduate Customer Support Representative |28-32K | Central London– HybirdCompany Overview:Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking solutions that revolutionize various industries.Position Overview:We are seeking a dynamic Customer Support...


  • London, United Kingdom SoCode Limited Full time

    Graduate Customer Support Representative |28-32K | Central London– HybirdCompany Overview:Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking solutions that revolutionize various industries.Position Overview:We are seeking a dynamic Customer Support...


  • London, United Kingdom Vista Musical Instruments Full time

    Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Dawsons and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division...


  • London, United Kingdom Vista Musical Instruments Full time

    Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division...


  • London, United Kingdom Qogita Full time

    **WHO WE ARE** **Qogita [Pronounced KO-gi-ta] is transforming the world of B2B eCommerce**:a one-stop-shop for all packaged products at prices, terms and ease-of-use never seen before. Qogita is based on an ultra-innovative order allocation algorithm that not just enhances how B2B commerce is done, but changes it all together. The outcome: 10-20% in...


  • London, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...


  • London, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...