Product Sales and Support Specialist

5 months ago

Desford, United Kingdom Caterpillar Full time

**Career Area**:
Product Support

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar has an exciting opportunity for a Product Sales and Support Specialist to join the Mini Excavator and Small Track Type Tractor team covering the Europe, Africa, Middle East & CIS region where you will contribute to enhanced Caterpillar, Dealer and customer success through effective understanding of the industries and segments we serve (new, used, rental, aftermarket and attachments).

**Job duties/responsibilities include, but are not limited to**:

- Gathering and communicating voice of customer and marketplace activity to the Caterpillar team to further product development and development of new solutions
- Providing product assistance and guidance both internally and to our dealers to support sales efforts
- Help create and promote materials that support sales growth, margin growth and dealer/customer engagement with the product in the region
- Delivering both virtual and in-person events such as training and press events; support customer visits and trade shows; and collaborate closely with the Customer & Training Centre team
- Support promotional launches for new products and features in-territory
- Manage our fleet of demonstration machines
- Gather product analysis to support our machine performance and total cost of ownership messaging

**The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined**
- Good communication, interpersonal, and collaboration skills
- Strong mechanical aptitude
- Completion of the Caterpillar pre-field marketing training program or equivalent Caterpillar or dealer marketing experience are desirable

**Job Title**:Product Sales and Support Specialist

**Contract**:Permanent

**Salary**:£45,000-£52,500 depending on experience

**Benefits**:27 days annual leave + bank holidays, 10% Bonus, Flexible Buy in Benefits such as Private Medical, Healthcare, Vison & Dental schemes, Green Car Scheme and more, Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%), Free Car Parking, Caterpillar Advantage website

**Location**:Desford, Leicestershire

**Hours**:Full time 37.50

**Travel**:Up to 30% EAME travel

**Closing Date**:26th June

**Job Reference**:R0000260162

**About Caterpillar**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers
succeed.

**Your Impact Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we
are building a better world, so we can all enjoy living in it.

**Posting Dates**:
Caterpillar is an Equal Opportunity Employer (EEO).

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