Customer Service Advisor
2 weeks ago
Want to join a fantastic team of passionate and extremely capable individuals, who work hard but also know how to have fun within their work? What about working for a company who offer:
- Hybrid working
- Social events throughout the year
- Mandatory office shut down between Christmas and New Year to switch off and enjoy the festive season
We’re recruiting on behalf of an established and very successful family run business, who are focused on providing exceptional, tailor-made service to their clients and ensuring that each and every member of their team feel trusted and valued.
As a Customer Service Advisor, you will be joining a small team and be responsible for handling inbound and outbound calls. You will deal with a variety of customers with different financial situations each day and tailoring solutions to help them.
**Working Hours**:
- Monday - Friday (08:00am - 20:00pm) / Saturday (08:00am - 14:00pm)
**_The working hours are split into shifts between the hours listed above. Please note that any late shifts (for example 12:00 - 20:00pm) or Saturday shifts will always be worked from home. _**
**_Please also note that you will only work a 4 hour shift on a Saturday. (Either 08:00am - 12:00pm or 10:00am - 14:00pm) _**
**The role offers**:
- **Salary** - £22,700 with extra earning potential
- **Holidays** - 25 Days annual leave + Bank Holidays
- A fully structured and dedicated 2 week training programme.
- Annual Bonus
- Hybrid working
- Mandatory office shut down between Christmas and New Year to switch off and enjoy the festive season
- Shifts that offer flexibility and time to do the things that are important to you outside work
- Workplace Mental Health initiative including fre counselling to support your wellbeing
- Pension scheme, career development, long service awards and annual company awards
- Social events throughout the year
This would be a great opportunity for an individual who has Customer Service experience, ideally within an office / call centre environment.
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