Import and Export Co-ordinator

**Import and Export Co-ordinator/Freight Forwarding Clerk**

**Shifts**: Monday to Friday - 08:00am start with 16:30hrs finish, 1 Hour lunch - although the hours can be flexible.

Lineage is the world's largest and most innovative provider of temperature-controlled logistics solutions - this means we help move food from farms to the dinner table; with more than 22,000 employees across over 400 locations and spanning 20 countries across North America, Europe, Asia-Pacific, and South America.
We are currently recruiting for an Import and Export Co-ordinator/Freight Forwarding Clerk to join our Freight team located at our head office in Heywood.

**Duties and responsibilities**:

- Arranging Ocean and Road freight imports/export
- Handling container and trailer haulage from collection to delivery.
- Liaising with shipping lines and transport providers.
- Booking in container collections and arranging deliveries to customer premises at agreed times.
- Negotiating rates with suppliers and considering all costs involved.
- Responding to customer requests and handling any queries or complaints.
- Liaising with cold stores regards bookings.
- Able to identify potential problems/delays and taking the necessary action to prevent them.
- Building up the charge structure for each file and managing the commercial billing/purchasing administration.

**Skills and Requirements**:

- Previous experience in handling container transport bookings
- Previous experience in handling European transport bookings
- Previous experience in inputting Import and Export declarations
- Good understanding of handling refrigerated containers/temperature-controlled cargo.
- Understanding of sea freight and European Road Freight logistics
- Organised, efficient, sharp, work well under pressure and able to think on your own feet.
- Confident, enthusiastic, and able to quickly adapt to fast changing circumstances.
- Will need to be flexible and accommodate some out of hours issues, should they arise.
- IT literate - fully conversant in Microsoft package (word/excel) plus Data Freight, Cargowise, CNS, CDS and other HMRC System
- Excellent customer service skills
- Understanding of health Certificates and VET procedures.

**Additional information and what's in it for you**:

- Monday to Friday - 08:00am start with 16:30hrs finish, 1 Hour lunch - although the hours can be flexible.
- Hybrid working - Office Heywood, OL10 (You must be able to get to depot as there are no public transport links) Salary - Negotiable, Immediate start if possible and lots of working from home

Aswell as a permanent contract and all the benefits you would expect by working for a global company you will receive:

- Opportunity to develop a career in a growing site.
- 5.6 weeks annual holiday plus, the opportunity to earn additional holidays each year up to an extra week after 5 years.
- Social environment with a team who like to support each other to achieve goals, with recognition schemes, site events such as barbecues and shared spaces to enjoy lunch and rest breaks together.
- Support your emotional well-being with access to a 24/7 employee assistance phone line offering confidential free counselling and advice.
- Preferential rates for loans and savings offered through exclusive access to a credit union.
- Refer new employees and get generous financial reward through our referral scheme.

Job Summery: INDUK

**Why Lineage?**

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.

At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain.

Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.

**Benefits**

As a Lineage team member, we aim to provide everything you and your family need to thrive. That's why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us - plus generous financial rewards when you successfully refer new employees. This is enhanced by recognition schemes (so that your hard work won't go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.

Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confi