Information Assistant

4 weeks ago

Nottingham, United Kingdom Public Sector Resourcing Full time

The post holder will support the Intelligence function of the Gangmasters and labour Abuse Authority in the processing, recording, triaging, risk assessment, indexing and dissemination of information received from a variety of open and closed sources. In addition, the post holder will be responsible for ensuring that data passed to Intelligence Officers and Analysts is relevant to the GLAA and of good quality. Assist in the development of actionable intelligence products in connection with enforcement or compliance activities falling within the operational remit of the GLAA. Where the information received is not relevant or of poor quality, the postholder will provide feedback to partner agencies to ensure continuous improvement.

***

**Essential Requirements**

SC Clearance is an essential requirement for this role.

**As an **Information Assistant **your main responsibilities would be**:

- First point of contact for the Intelligence Function, responsible for the initial processing and data quality checks, ensuring that only relevant and robust information is processed and retained.
- Requesting, and responding to information to or from other government departments.
- Researching and utilising all available information sources to inform the development of a variety of intelligence related products.
- Acting as a point of contact and support for exchange of information and intelligence
- Inputting, retrieving and presenting data using the Intelligence Management System and other associated IT or recording systems.
- Dissemination of intelligence in the appropriate manner to relevant organisations, departments and/or individuals whilst maintaining the required confidentiality, sensitivity and duty of care
- Receiving calls and/or correspondence from vulnerable workers or members of the public, recording complaints, offering advice and support on GLAA relevant issues
- General administrative duties, e.g., answering telephone calls, photocopying etc.
- Undertaking any other duties as considered reasonable and commensurate with the grade and responsibilities of the post.

**Knowledge and skills**:
**Essential**:

- Recent practical experience which includes a public/customer interface
- Ability to listen carefully to and to draw out and record relevant information confidently.
- Experience of risk assessing information
- Ability to effectively communicate in English verbally and in writing.
- Ability to work on own initiative or as part of a team with a good level of organisational and prioritisation skills, with the ability to multitask and work to tight deadlines.
- IT literate with a good working knowledge of Microsoft Office products (e.g. Word/Excel)
- An understanding of and ability to work to strict confidentiality parameters.

**Desirable**
- Understanding of National Intelligence Model and MOPI
- Experience of working within an intelligence or law enforcement environment is desirable but not essential as full training will be provided.
- Ability to communicate verbally and in writing in another language.- Please be aware that this role can only be worked within the UK and not Overseas._

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