Client Services Administrator

2 weeks ago


East Tilbury, United Kingdom Business Development Directors Limited Full time

The main purpose of this role is to:
Provide administrative support to the management team. This will underpin the delivery of accurate, comprehensive business planning and commercial brokerage services given to clients by the directors, brokers and sub-contractors, ensuring an excellent level of service is maintained.

**Key Responsibilities**

Daily management and processing of all client administrative tasks; maintaining regular client contact and keeping them informed of progress.

Deliver an efficient, friendly, and professional service for all clients, providers and visitors.

Answer incoming calls, taking initiative to deal with clients and provider enquiries

Liaise with clients, banks, professional advisors, business partners and others as required.

Manage a control diary on behalf of clients, liaising with finance teams, accountants and finance providers to ensure all information is processed accurately and within agreed timescales.

Liaise with providers to obtain client plan information; set up plans and proposals on behalf of the management team.

Maintain an accurate diary system; input and maintain accurate client records on back-office system.

Organise meetings and events including booking venues, issuing invitations and papers and taking meeting minutes.

Ensure processes and workflows / tasks are followed in-line with company and FCA standards

**Qualifications**

GCSE's graded A to C or equivalent, to include Maths and English

Basic understanding of Microsoft Office

**Competencies**

Good organisation skills, with an ability to prioritise your workload and meet deadlines

Previous administration experience preferred.

Excellent verbal and written communication skills

Good interpersonal skills

Takes personal responsibility for consistently delivering high quality work.

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- East Tilbury: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 17/04/2023
Reference ID: 01CSA0423


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