Customer Service Administrator

3 months ago


Chesterfield, United Kingdom CCS Media Limited Full time

**Chesterfield (Head Office) with Agile Working**

**The Customer Services Team at CCS Media has an opportunity for an additional administrator. A keen eye for detail is essential to be successful within this role. You will a have passion for supporting our day-to-day business and an eagerness for offering improvements in processes. You will need to be driven and have the ability to work on your own and as a team.**
- **Brief description of duties**:_

Duties include but are not limited to:

- Deal with customer queries
- Liaising with internal departments and sales teams
- Communicating with customers and suppliers
- Processing customer credits
- Arranging collections
- **Person Specific**:_
- Attention to detail, accuracy
- Dynamic, proactive attitude and a desire to improve working practices
- Professional and mature manner
- Flexible, team-based approach to their job
- A clear, coherent communicator
- Pride in accuracy and attention to detail
- Excellent communication skills
- **Reasons to apply**:_

Agile working **25 days holiday ** Birthday day off (extra day) **Company incentives (quarterly trips, premium holiday opportunity, annual company conference, departmental activities) ** Regular salary reviews **External Industry Recognised Training Opportunities**

**Salary**: £11.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Chesterfield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: AcctsAdmin1



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