Warranty Administrator
2 months ago
About the Role
We are excited to be recruiting for a Warranty Administrator at our Head Office. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.
This is a fantastic opportunity to take the next step into your customer service and administrative development, and become the best of the best.
The Warranty Administrator plays a key part in the relationship management between the dealership, customer and the manufacturer. You will provide exceptional administrative support and the highest level of customer service to our customers.
Key Responsibilities
- Checking claims submitted by the sites.
- Submitting Warranty to the required manufacturer standards.
- Ensuring the submission of all invoiced jobs and assisting the Accounts department in the reconciliation of the Warranty payments.
- Maintain a professional manner at all times.
- Building rapport with internal sites/staff and external customers
About You
- You will have experience working within the motor industry.
- Previous administration experience will be extremely beneficial.
- Experience using Kerridge/CDK or a similar system would be advantageous but is not essential.
- You will need to be organised, efficient, with a keen eye for detail.
- Have the ability to work within specified guidelines.
- Committed to providing excellent customer service and thrive in a busy high-pressured environment.
What We Offer
- Industry leading competitive salary.
- Bonus scheme.
- A range of training and development programmes.
- Industry leading career progression opportunities.
- Contributory workplace pension scheme.
- Uniform provided.
- Long service reward.
- Customer introduced reward.
- Employee discounts.
- Access to discounts on retailers, restaurants, holidays and much more.
- Wellness programme.
- Free parking.
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