Customer Representative

4 weeks ago


Manchester, United Kingdom ALPHAATOMIC LTD Full time

As a Customer Representative, you will be responsible for providing outstanding customer service to our valued clients. You will have the opportunity to assist customers with their inquiries, recommend products or services, and resolve any issues or complaints they may have.

**Duties**:

- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns.
- Up sell products or services to customers when appropriate.'
- Analyse customer needs and recommend the best solutions or products.
- Handle customer complaints or issues with professionalism and empathy
- Build and maintain relationships with customers to understand their needs and preferences

**Skills**:

- Excellent communication and interpersonal skills
- Strong data entry skills with a high level of accuracy
- Strong sales aptitude with a passion for providing exceptional customer service

If you have excellent phone etiquette, strong data entry skills, and enjoy helping others, we would love to hear from you.

**Salary**: From £24,088.05 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Manchester (preferred)

Work Location: In person

Application deadline: 29/02/2024



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