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Customer Care Advisor
4 weeks ago
**Customer Care Advisor**
**Elland**
**PERMANENT**
**£22500**
Overview
**Your main challenges**
- Responding to Quote requests
- Processing Sales Orders
- Responding to sales and customer service enquiries
- Investigating Customer complaints
- Contacting Customers as part of sales campaigns
- Adhering to agreed processes and Quality systems
What we are looking for
Experience of working with a technical product and also hanlding complaints.
Experience of SAP would be desirable.
Fluent in English (both verbal and written)
This is a permanent position where you will be expected to work the following hours 08:30 - 5pm or 8am - 4:30pm Monday to Friday
In return you can expect a salary of £22500 plus aditional benefits:
- 27 + stat holidays
- Company pension
- Onsite parking
- 5% Yearly bonus
- Life Insurance
- Employee referral scheme
- Colleague of the Year Scheme
- Length of Service Awards
- Cycle to Work Scheme
- Access to discounts/vouchers for high street brands
- Dress down Friday
**This vacancy is being advertised by AMF Recruitment Ltd, a specialist recruitment business supporting the manufacturing industry.**
**Job Types**: Full-time, Permanent
Pay: £22,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Elland: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
**Experience**:
- customer service: 2 years (required)
Work Location: In person
Reference ID: AMF 236
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