Care Coordinator/administrator
7 days ago
**Key Duties**:
- Onboarding new staff members
- Staff 121s
- Communicating with clients and triaging via the telephone
- Supporting the branch manager in their duties
- Organising rotas.
**Skills and Experience**:
- Proven and relevant care experience is essential.
- Previous experience of working as a Care Coordinator is desirable.
- Proven skills to provide an excellent level of care and create an exemplary customer experience.
- Proven track record in managing resources effectively and efficiently.
- Effective communication skills with the ability to converse with a wide range of people.
- A good level of written and spoken English.
- Sound and robust IT skills and knowledge.
**Additional Requirements**:
- Enhanced DBS Disclosure (if subscribed to the DBS Update Service)
- Travel and the ability to work between Company premises, as and when required, therefore own or reliable transport is essential.
- Clean and valid driving license.
- Ability to work outside of normal working hours in line with business requirements.
- Ability to support with providing an 'Out of Hours’ support on a rolling Rota basis (as agreed with the Branch Manager) to receive emergency calls from service users.
- Ability to follow Company policies and procedures.
- To be willing and able to undertake any necessary training to develop / enhance skills and service delivery.
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